Pankhuri Rajput

Experience

• 

  Deloitte

  Jun 2012 - Aug 2022

  • APAC and EMEA region PMO leader for TrueView, an in-house risk based advanced cognitive analytics platform.• Chief of Staff for the Managing Director, Deloitte Advisory US and oversaw Hybrid Operate community threads and collaboration.• Sector lead for Travel, Hospitality and Services Industry for Deloitte Advisory and conducted 5 Industry sessions for 1000+ professionals.• Built robust client pipeline by on-site (US and USI) client negotiations leading to 2X Revenue growth to $3.4M with 42 % YoY growth with 70% GM.• Pioneered Product bundling by leveraging synergies with optimized cross functional resourcing saving over $200K and 30% Operational efficiency gain.• Led cross-functional scrum teams in sprint planning, business to technical requirements mapping and sprint retrospectives to effect 24 project releases.• Established the Portfolio & Program Management Community of Practice (PPM CoP) to leverage synergies, and improve Operational efficiency by 15%.• Achieved 95% CSAT scores with effective delivery and branding; Increased predictability by establishing governance models for streamlined delivery.• Envisioned and defined product roadmap as part of 3Y Hybrid Operate Portfolio planning for tech-suite managed by Deloitte Advisory.• Organized Consumer Industry week @Deloitte; liaised with 20+ Deloitte Partners from Consumer Industry and solicited strategic contracts of $700K.• Created a risk governance and escalation process for Hybrid Operate projects to elicit risk category and improved risk resolution SLA from 10 to 3 days.• Mentored 9 Program Managers to handle complex projects and elevate leadership skills by coaching, cross training and curated L&D.• Led 12+ strategic sales efforts for USI office with conversion rate of 90% and developed pricing models for new client proposals in Hospitality sector.• Recruitment lead for Hybrid Operate marketing offering at Deloitte.• Appointed as Ethics Ambassador for Deloitte Advisory. Show less • Facilitated product data, configuration and checklist standards validation as per business/product requirement in UAT/Prod testing.• Facilitated project budgeting, scheduling, resourcing, LOE planning and capacity planning for Hybrid Operate portfolio of projects.• Led a team of ~50 (Data, QA, Reporting, Consultants, IT leads & PMs) & delivered 20 projects from initiation to delivery via hybrid project model.• Liaised with Client Business PMs to facilitate UAT/prod testing, end client user training (10000+ users).• Implemented Change Management in project lifecycle management by driving adoption of Azure DevOps leading to ~25% efficiency gain.• Monitored program strategic reporting including key metric, statuses and roadmap to Senior Managing Directors in Deloitte and client CXO suite.• Conducted ~13+ product walkthroughs and solution demos for soliciting marquee client opportunities. Show less • Effected implementation of compliance-focused audit procedures for 5 clients with risk ranking algorithm in SQL leading to 20% faster risk reporting and reduced Client Value at Risk by 15%.• Led a team of 12 in launching forensics analytics audit tool (in Tableau/SQL) for largest shipping client in US to improve corruption detection by 17%.• Managed a cross functional project with contract risk and compliance teams to automate contractor data analysis with exception reporting engine to improve Accounts Payable days by 20%. Show less • Led Data Analytics and SQL database integration for Claims Administration System for an Industrial products client and automated claims review process with 75% reduction in LOE. • Launched interactive reporting tool in Tableau for a client to provide a holistic vendor contracts snapshot which improved dues recovery by $250K.• Implemented a Data assessment tool for a Banking client and created dashboards to highlight residential foreclosure action regarding borrowers when due, with 100% Accuracy.My Responsibilities included :• Implemented technology product solutions in financial services to clients on bankruptcy, litigations and federal life cycle events.• Facilitated project delivery to clients and provided data analytics and reporting services.• Performed data mining and risk analysis by providing risk indicators to the clients. Show less

  • Program Manager II | PMO – Hybrid Operate Portfolio

    May 2019 - Aug 2022

  • Software Engineer Manager 1 | Strategic Risk & Brand Reputation Management

    Jun 2016 - Jun 2019

  • Senior Consultant | Risk Advisory

    Jun 2014 - Jun 2016

  • Associate | Analytics

    Jun 2012 - Jun 2014