Sultan Salahuddin

Experience

• 

  Premier Cables (Pvt) Limited

  Aug 2016 - Jun 2017

  Information Technology Support Officer

  • Installing and configuring computer hardware operating systems and applications. • Assisting staff or clients through a series of actions, either face to face; email or over the telephone to help set up systems or resolve issues.• Troubleshoot technical issues to resolution and/or escalate to supplier or partner organisations as required.

• 

  BMGE Pty Ltd

  Jul 2020 - Aug 2020

  Business Analyst

  • Liaising with operations to continually improve efficiencies/processes across the business in relation to supply chain systems• Shaping product design by documenting, and maintaining business and functional requirements across in an agile environment• Using SQL queries to perform risk analysis and functional testing to support our products• Developing site applications ensuring integrity of data and provide solutions for technical issues• Ensuring any instances of IT service failure are investigated and develop remedial action to prevent recurrence• Purchasing and auditing IT hardware and consumables to ensure operational requirements are met Show less

• 

  Smart Energy Savers

  Sept 2020 - now

  • Developing and maintaining software applications and databases, analyzing requirements, and developing software systems.• Consulting with users to determine hardware, software, or systems functional specifications.• Assisting in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.• Designing, running, and monitoring software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.• Supporting development team by assisting with functionality deployment and delivery functions• Evaluating and recommending new opportunities to enhance software, hardware, and IT processes.• Developing, implementing, and testing business continuity and disaster recovery plan with the goal of ensuring recovery of the business processes and critical information assets.• Formulating information security policy that provides framework for managing software, systems, and assets. • Monitoring, and reviewing effectiveness of information security management framework through assessment and collection of data. Show less • Formulating information security policy that provides framework for managing the information security systems and assets. • Establishing business continuity plan and risk management using ISO 31000:2018 methodology.• Monitoring, and reviewing effectiveness of information security management framework through assessment and collection of data.• Monitoring compliance of the information security policies and initiating corrective action for breaches of the policy. • Design, develop, plan, organize, direct, control, and coordinate management of information security matters of the organisation. • Developing, implementing, and testing business continuity and disaster recovery plan with the goal to ensure recovery of the business processes and critical information assets within reasonable business timeframes, that promotes continued business activity.• Evaluating and recommending new opportunities to enhance software, hardware, and IT security processes. Show less

  • Manager (IT & Operations)

    May 2022 - now

  • Security/Technical Analyst

    Sept 2020 - Apr 2022