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Simon Selvaraj

Simon Selvaraj

Customer Dialog Executive

Followers of Simon Selvaraj4000 followers
location of Simon SelvarajChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Human Resource Manager | Certified HR Business Partner l ER Specialist

  • Education

    • Madha Engineering College

      2009 - 2011
      MBA HR and Marketing

      Activities and Societies: Organized and participated in the work shop on Changing Practices in Management Concepts

    • Loyola College, Chennai

      2001 - 2004
      B.Sc Mathematics

    • Mount Christian Matriculation School

      1999 - 2001
      Class 12 Science with Maths

    • Holy Angels

      1987 - 1999
      Class 10

  • Experience

    • Magus Customer Dialog

      Jan 2005 - Sept 2005
      Customer Dialog Executive

      Handling general query and issues for Airtel Prepaid customers of chennai.

    • HTMT

      Sept 2005 - Jul 2006
      Customer Relationship Officer

      Handling VAS/GPRS related issues for Airtel Prepaid/Postpaid customers of Chennai, TN and Kerala Circle

    • RR Donnelley

      Jul 2006 - Jan 2007
      Process Associate

      Processing Credit Cards for Barclay Card Customers by doing background verifications online and over phone

    • CSS Corp

      Jan 2007 - Dec 2008
      Senior Customer Support Executive

      Worked for Customer Support and Retention process for Real Networks and Rhapsody Customers.

    • Quadruple Business Services Pvt Ltd

      Oct 2011 - Mar 2013
      IT Recruiter

      Working for both internal and client requirements. Understanding the requirement, Identify quality candidates for employment at different professional levels, sourcing the right candidates, arranging technical interviews and negotiations and closing the deal.

    • Colan Infotech Private Limited

      Apr 2013 - Jun 2016

      End to End Recruitment, Post Recruitment, employee engagement

      • Senior Executive Human Resources

        Jul 2015 - Jun 2016

      • HR Executive

        Apr 2013 - Jun 2015

    • Sundaram BNP Paribas Fund Services Limited

      Jun 2016 - Nov 2019

      Manage talent acquisitionDevelop & monitor HR strategies, policies and proceduresBridge management and employee relationsMaintain pay plan and benefits programManage Goal Setting and Performance Appraisal ProcessEnsure legal complianceHandle HR, ISMS and ISO AuditsAutomation of HR Processes Post Recruitment, Payroll, Statutory Compliance, Performance Appraisal, Employee Relations

      • Assistant Manager Human Resources

        Apr 2019 - Nov 2019

      • Process Lead

        Jun 2016 - Mar 2019

    • Sundaram Finance Limited

      Dec 2019 - Sept 2021
      Assistant Manager Human Resources

      HR Business Partner for Corporate FunctionsInteract with functional heads to understand and manage the people/training requirements at corporate functionsEmployees point of contact to help/support their needs/requirements.Managed employee headcount of 750

    • Colan Infotech Private Limited

      Sept 2021 - Jan 2023
      Manager - HR Operations

      Managing the complete gamut of ER and HR Operations

    • DataTracks

      Jan 2023 - now
      Human Resources Manager

  • Licenses & Certifications

    • Certified HR Business Partner

      SkillDeck
      Sept 2022

  • Honors & Awards

    • Awarded to Simon Selvaraj
      Employee of the Quarter Quadruple Business Services Jan 2012
    • Awarded to Simon Selvaraj
      CSAT Topper CSS Corp Sep 2007