David Kabzinski

Experience

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  IBM

  Jan 1999 - Jun 2002

  Senior Graphic Specialist, Team Lead

  Produced high-quality, error-free, presentation materials for IBM Learning Services Designed, illustrated, and presented layouts of up to 30 projects concurrentlyTrained and supervised new employees Provided technical support to departmentResponsible for material distribution for department based on project deadlines and employee’s skill levelMaintained open line of communication between project managers, SME’s and developers to ensure on-time delivery of materials and win-win resolutions upon encountering issuesProvide QA, testing and implementation of new software Show less

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  PRG Schultz

  Jun 2002 - Jul 2008

  Sr Imaging Production Manager

  -Hired, trained and led a staff of up to 20 employees-Oversaw over 2.5M document scans annually.-Managed and maintained credit card dispute program for one of the nation’s largest grocery chains in USresulting in client reduction of losses by more than 50%-Identified/corrected critical problems, reduced/streamlined expenses, improved operating processes/systems, resulting in faster turn around time, managed workflow, and customer satisfaction-Eceeded Service Level Agreements for all internal and external clients.-Planned, implemented and managed projects from inception to completion.-Managed and maintained strong client relationships.-Provided support for internal/external clients for proprietary imaging software-Collaborated on the development and implementation of managerial reporting solutions-Assisted in Documentation of technical and user guides for proprietary software-Integrated and managed new clients into process and monitored workflow Show less

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  Galen Billing Services

  Apr 2009 - Dec 2009

  Billing Workflow Manager
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  WorkOasis

  Mar 2010 - Oct 2013

  Director of QA and Software Development

  • Managed product development and implementation for 60+ clients adopting WorkOasis SaaS for their Facilities Management systems, including: • Providing technical feedback on requirements and design documentation.• Managing the development of defined custom system requirements including business rules and all process flows.• Executing functional, regression, and system testing deliverables.• Creating and executing deployment plans.• Created, implemented and managed Quality Assurance and Change Management processes for web-based software development.• Defined and led development sprints utilizing test-driven development processes.• Participated in strategic decision making about technology and the roadmap of the software products. Show less

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  Verisae

  Oct 2013 - Mar 2017

  Product Manager, Assets & Facilities

  • Managed input to the product roadmap to ensure design updates aligned with the organization needs.• Participated in backlog grooming, assisting in defining the road map, while prioritizing the user stories for future sprints.• Created functional and UI specifications, wire frames, mockups and other supporting materials to frame the new designs and updates to the product with a focus on both User Experience (UX) and Customer Experience (CX).• Reviewed with requestor groups and development teams as the main contact for the specifications during the software development and testing phases• Managed multiple projects and consistently delivered designs on schedule.• Created relevant product documentation for various internal and external customers. Show less

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  Verisae, an Accruent company

  Nov 2017 - Mar 2018

  Business Analyst (Consultant)

  • Identified, analyzed, and documented business requirements of the stakeholder to deliver solutions to their business needs.• Prepared user stories, functional and UI specifications, wire frames, mockups and other supporting materials based on research and discussions with stakeholders.• Defined enhancements and updates to the product with a focus on both User Experience (UX) and Customer Experience (CX).• Managed multiple projects, consistently delivering on schedule.• Created relevant product documentation for internal and external stakeholders. Show less

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  RapidFire Tools

  Mar 2018 - Nov 2021

  Product Manager
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  Rooms To Go

  Nov 2021 - now

  Project Manager / ScrumMaster