
Sandra B.

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About me
IT Director / CTO / IT Operations Director
Education

Warwick University
1995 - 1999MBA Masters in Business Administration
Manchester Metropolitan University
1987 - 1990BEng Hons Engineering
Experience

Ford Motor Company
Sept 1990 - Oct 2007Senior IT Management roles including leading IT Infrastructure, IT Security & Controls and Application teams for Ford of Europe.Jan '06 to Oct-07 IT Infrastructure Manager, Ford of Europe4 Major Data Centres, 1200 Servers, 130 Staff, Pan-European responsibility for Data Centre, Network and Server Operations.May '03 to Jan '06 IT Security Manager, Ford of EuropeScale: 60,000 Desktops; 1000 Applications; Pan-European responsibility for leading the IT Security and Controls effort including Sarbanes-Oxley Compliance. Show less
Senior IT Manager
Dec 1999 - Oct 2007IT
Sept 1990 - Nov 1999

Barclays
Oct 2007 - Sept 2008Principal IT Governance ManagerLeading IT Risk Governance for the Bank including responsibility for IT governance policies, processes and frameworks required to ensure that Barclays could demonstrate to its stakeholders that it complied with all relevant IT regulatory requirements through:• Defining and implementing the Barclays Technology Principle Risk framework supporting Policies and metrics • Developing and maintaining effective supporting Group frameworks• Maintaining Conformance Assessment and monitoring methods and approach to support Sarbanes-Oxley (SOX) and Basel II compliance. Show less

Northern Trust
Sept 2008 - Jan 2015Global Head of Infrastructure Operations for Northern Trust, managing a team of over 550 people supporting Northern Trust's IT Infrastructure (Data Centers, Servers, Mainframes, Storage, Middleware, Databases, Global Network Operations Center, Computer Operations, and End User Computing), across North America, Asia Pacific, Europe and the Middle East. 9,000 servers, 12PB on-line data storage, 30,000 desktops / laptops, and 9,000,000 batch schedule executions per month. Responsible for Data Center, Mainframe, Server, Storage, Database and Middleware Operations for Northern Trust in Chicago.This involved leading Technical Services Staff based in the USA and India, providing mission critical Infrastructure services for Northern Trust's world-wide operations. Responsible for Data Centre, Network, Telephony, Desktop and Server Operations for Northern Trust’s offices in Europe, and the Middle East. This involved leading Technical Services Departments based in London, Ireland and the Channel Islands, that provide infrastructure services for 13 Northern Trust offices spread across 7 countries.
Senior Vice President & Head of Technology Infrastructure Operations
Nov 2011 - Jan 2015Senior Vice President Data Center Technical Services
Nov 2009 - Nov 2011Vice President EMEA Technical Services
Sept 2008 - Nov 2009

VSO International
Jan 2015 - Jan 2016Head of Global Information TechnologyResponsible for creating and implementing the IT strategy to meet the business requirements of the VSO, which is the world’s leading independent international development organisation that works through volunteers to fight poverty in developing countries.The role included key elements such as IT Security, IT Sourcing / Vendor Management (Cloud: IAAS / SAAS), Application Portfolio and Infrastructure Management, Business Continuity and Disaster Recovery Planning.

Sabbatical
Feb 2016 - Dec 2017SabbaticalPlanned sabbatical travelling and volunteering. Including providing IT consultancy / support to small businesses, and charities. GDPR consultancy and execution advice. I also trained for and completed my 8th Marathon.

Innopas
Jan 2018 - Feb 2021Chief Technology OfficerProviding strategic consulting, solutioning and program direction to diverse clients in Transportation Logistics, Data Analytics, Education, Automotive and Healthcare.

Experian
Feb 2021 - Aug 2021Director of TechnologySix-month assignment to mature the Experian Infrastructure & Operations organisation. This involved completing a current state assessment and strategic roadmap, plus assisting with the development of a balanced scorecard and KPIs. I also partnered with the UK & Ireland Data Centre Manager to lead a Data Centre health-check and determine the 5-year Data Centre strategy.

Essex County Council
Mar 2022 - Jul 2022Head of IT Operations (Interim)Interim role, responsible for ensuring the successful delivery of ECC’s IT service to 8,500 staff and the 1.8 million people living in the wider Essex community. This included leading several projects relating to Cyber Security.

Freelance
Aug 2022 - Jun 2023Freelance IT Consultant & VolunteerProviding IT Consultancy, Policy, and Risk Management support to Small Businesses, Charities and Athletics Clubs. This includes helping organisations identify and utilise technology to improve processes as well as increase efficiency and compliance.

Cabot Credit Management
Jun 2023 - Apr 2024Interim IT Operations Director, UK & EuropeOverall responsibility for IT Operations including infrastructure, cloud and virtualisation, service desk, service management and security implementation & monitoring for one of the largest debt management companies within Europe. • Leading the technical implementation of infrastructure services, including monitoring, capacity and cost management• Management of key IT SOX controls, ensuring governance and security of key business processes• Collaborating with Encore InfoSec to deliver, on NIST and ISO27001 programmes as well as striving to keep the business safe and within risk tolerance Show less
Licenses & Certifications

DIGITAL MEDIA ANALYTICS: INTRODUCTION PURDUE UNIVERSITY
Future Learn
ITIL Foundation V3

Chartered Engineer
THE ENGINEERING COUNCIL
Agile Leadership (Agile, Scrum, LeSS, Kanban)
ExperianJul 2021
Digital Skills - Web Analytics
Accenture
Lean Six Sigma Green Belt Certification
Ford Motor CompanyJan 2000
Certified Information Security Manager (CISM)
ISACA
Member British Computer Society
THE BRITISH COMPUTER SOCIETY
Lean 5S & Kaizen
Ford Motor CompanyJan 2000
Digital Skills - Digital Marketing
Accenture
Volunteer Experience
Charity Trustee and Event Manager
Issued by The Fun Walk Trust on Jun 2019
Associated with Sandra B.Committee Member
Issued by Brentwood Running Club on Jul 2022
Associated with Sandra B.Process Consultant (Volunteer)
Issued by Harlowsave Credit Union on Jun 2019
Associated with Sandra B.Volunteer
Issued by BASILDON, BILLERICAY AND WICKFORD COUNCIL FOR VOLUNTARY SERVICE on Jun 2019
Associated with Sandra B.
Languages
- enEnglish
- spSpanish
- frFrench
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