Brian P.

Experience

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  Rick Case Automotive Group

  Jan 2003 - Jan 2005

  Certified Master Automobile Technician

  Rick Case AcuraPerformed tasks of maintaining and repairing Acura AutomobilesTrained in Honda/Acura Automotive TechnologyResponsible for performing troubleshooting on all major automotive systems prior to performing the corrective action in servicing the vehicleMaintain an excellent customer satisfaction rate with virtually zero comebacksInterface professionally and communicate easily with customers and co-workersAchieved ASE Master Automobile Technician certifications Assisted with the training and development of entry level technicians Show less

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  Rick Case Automotive Group

  Jan 2006 - Jan 2008

  Certified Master Automobile Technician

  Rick Case HondaPerformed tasks of maintaining and repairing Honda AutomobilesContinued training in Honda/Acura Automotive TechnologyUtilized interpersonal skills to improve dealership relationsPrioritized work flow to obtain increased customer satisfaction levels and quicker service timesAssisted with the training and development of entry level technicians

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  NASA - National Aeronautics and Space Administration

  Jan 2009 - Jan 2009

  Junior Mechanical Engineer

  N.A.S.A. Marshall Space Flight Center at U.S. Army’s Redstone Arsenal (thru Jacobs ESTS Group)Contracted through the Applied Research Center at Florida International UniversityInvolved in the Thermal Protection System Development Facility for the Ares and Orion Constellation Program Assisted the senior chemical engineer in the application, testing and analysis of the thermal protection materialPerformed tasks of preparing specimen for testing Performed quality assurance tests and strength test on various insulation formula compoundsAnalyzed stress and strain failure test on insulation specimenCreated PowerPoint presentation to demonstrate to the program the performance and progression of the team Maintained a database of the test information used by engineers in the company Show less

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  Seal Aftermarket Products LLC

  Jan 2010 - Jan 2011

  Mechanical Design Engineer

  Parker Hannifin (thru Seal Aftermarket Products, LLC)Prepare and/or participate in the preparation, checking and releasing of design layouts, and detailed drawings.Coordinate lab and/or field testing as it relates to the product being designed. Initiates, evaluate, and analyze results of test programs on assisted projects.Design products utilizing CAD, customer proposal drawings, customer design intent information, design concept drawings.Support Engineering, Marketing, Pricing, Purchasing, Manufacturing, Technical Service, Customer Service and Quality. This includes supporting cost reduction programs, communicating with suppliers on technical requirements and evaluate product warranties and non-conformance's.Analyze existing designs and determine where improvements can be made.Design and engineer solutions based on customer specifications and requirements.Direct and coordinate new applications and designs with the business unit, sales management, marketing and distributors. Show less

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  Yamaha Motor Co., Ltd.

  Jan 2011 - Jan 2012

  Mechanical Engineer

  Yamaha Motor Co., Ltd. in conjunction with Yamaha Marine Systems Company, Inc. (thru Bennett Marine, Inc.)Oversee the production of new products into manufacturing.Provide training, support, and follow-up with operators and supervisors to insure product quality.Development of product extensions based existing product platforms to meet specific customer requirements.Creation of documents for manufacturing processes and procedures required to insure that new products can be consistently manufactured correctly.Design of fixtures for manufacturing.Bill Of Material creation and maintenance.ECN/ECR support and follow-through.Reviewing warranty returns, tracking and evaluating the causes for the return, and recommend actions for manufacturing that will reduce warranty claims. Show less

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  Nissan Motor Corporation

  Jan 2012 - Jan 2016

  Nissan Motor Corporation in conjunction with Nissan North America, Inc.Identify, investigate, and report new product quality technical incidents in the Central and Northern Florida market that are impacting customer satisfaction and warranty.Collaborate daily with assigned Nissan and Infiniti Dealers and Nissan corporate functions to conduct hands-on vehicle investigations and timely reporting of findings.Support ad hoc NNA Field Investigations Department priority requests for specific emerging issues and targeted vehicle investigations.Support Manufacturing, R&D, and Supplier Engineers as needed during field investigation and vehicle inspection activities in the market. Show less Nissan Motor Corporation in conjunction with Nissan North America, Inc. (thru Kelly Services, Inc.)Field Quality Investigation"REACT" Regional Engineering Accelerated Countermeasure TeamsConduct field investigations at Nissan/Infiniti dealerships in the south Florida region.Confirm and resolve issues with warranty parts to satisfy customer concerns and provide data to engineering.Extract and analyze data from Dealer Communication System.Collect information from the field and write formal investigation reports to document the results for production to perform the correct countermeasure. Interface professionally and communicate effectively with the client and technical staff. Show less

  • Technical Services Manager

    Jan 2014 - Jan 2016

  • Automotive Quality Engineer

    Jan 2012 - Jan 2014
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  Nissan Motor Corporation

  Jul 2016 - now

  Nissan Motor Corporation in conjunction with Nissan North America, Inc.Identify, investigate, and report new product quality technical incidents in the Los Angeles / Orange County market that are impacting customer satisfaction and warranty.Collaborate daily with assigned Nissan and Infiniti Dealers and Nissan corporate functions to conduct hands-on vehicle investigations and timely reporting of findings.Ability to influence the actions of others by building credibility with key stakeholders through dealership and vehicle systems knowledge; effective recommendations and clear communication.Support ad hoc NNA Field Investigations Department priority requests for specific emerging issues and targeted vehicle investigations.Support Manufacturing, R&D, and Supplier Engineers as needed during field investigation and vehicle inspection activities in the market. Show less

  • Field Quality Manager

    Apr 2023 - now

  • Technical Services Manager

    Jul 2016 - Mar 2023