Phillipah Tsuro

Experience

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  Alro Shipping

  Jun 2000 - Jul 2003

  Secretary | Receptionist

  First point of contact for the organisation, as well as front and back office management. Efficiently offered administrative support to senior executives and other staff members, as well as clerical work as required.Key Achievements• Joined the company as a Receptionist and was promoted to Secretary after a year.

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  Doctor Matthew Wazara

  Nov 2003 - Nov 2004

  Executive Assistant

  Provided comprehensive administrative and office management services, as well as coordinating the Doctors calendar of events, meetings, and travel arrangements.Key Achievements• Created and maintained confidential patient profiles as well as master files for both current and new clients.

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  Celebration Ministries International

  Dec 2004 - Aug 2010

  Administrative duties and coordination of all events and meetings, petty cash management and reporting, receipting and banking of income, and training and supervision of volunteers.Key Achievements• After completing the Church Planting course, I was part of the team that establishment and launched Kadoma satellite church, which saw a membership of 200 people within a year. The success of the launch resulted in the template being used to plant more than 50 Celebration churches worldwide.• Instrumental in the establishment of the administrative office of Visual Arts Department and school.• Managed 150 memberships of Victory Business Forum, while coordinating all corporate functions. Show less

  • Personal Assistant

    Sept 2007 - Aug 2010

  • Administrator | Coordinator

    Dec 2004 - Aug 2007
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  Appointed Time Ministries

  Sept 2010 - Mar 2013

  Office Manager | Coordinator

  Seamlessly planned and coordinated all meetings, functions, and venue bookings, while offering strategic executive assistance to the senior Pastor, as well as managing the office.Key Achievements• Successfully established and managed the office of the Ministry assisted by a team of volunteers.• Efficiently structured 13 departments and created procedures for the smooth running of each department.

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  Luchicus Trading

  Jul 2013 - Dec 2016

  Customer Service | Sales Executive

  Key point of contact for all clientele, providing telecommunication product information and resolving problems as well as ensuring smooth transactions. Management of client database and account records, as well as sales operations and inventory management.Key Achievements• Increased the client base by 25% through demonstration of highly professional and friendly customer service.• Achieved 99% theft free incidents, by promptly reporting suspicious individuals to security.

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  Central Park Towers DIFC

  Jan 2017 - Jan 2018

  Receptionist | Concierge

  Achievements | Tasks• Facilitated requests and complaints of 21 companies with over 600 employees, and professionally assisted over 3500 multi-national visitors and patrons monthly by following set security and safety protocols.• Enhanced the efficient management of the reception by 32% after developing an operations and training manual for the podium.• Collaborated with facility management, security, maintenance, and cleaning departments to ensure the smooth running of the Office Tower Podium. Show less

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  Quantum Global Group

  Apr 2018 - Apr 2019

  Receptionist | Office Administrator @ Turtle Management

  Achievements | Tasks• Warmly hosted visitors while managing all front office activities.• Enthusiastically supported executives, office management, external IT, and human resources.• Contributed in planning and coordinating events to include week-long strategic meetings of more than 20 executives held monthly.• Revitalized the efficiency of administrative systems by creating the company's first Administrative Manual.• Undertook training on Emergency Action and Waste Recycling, thereafter, successfully developed and published corresponding procedures. Show less

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  Totalfit Inc.

  Feb 2019 - now

  Totalfit Associate | Fitness & Dance Instructor

  Achievements | Tasks• Determine prospect’s goals and motivation, and ensure prospects understand the value of Totalfit’ role in helping them reach their fitness goals.• Designing appropriate classes for clients of all ages and fitness levels.• Provide encouragement and constructive feedback, while monitoring to ensure safety standards.• Assisting clients with modifying workouts to assist with recovery from an injury.• Monitoring client's progress toward fitness goals, and adapt programs as needed.• Launch Totalfit programs in new locations, by participating in planning, development, marketing, and implementation of the projects.• Participate in recruiting, training, developing, evaluating, and supervising Totalfit instructors.• Stay updated on the latest fitness trends, techniques, and certifications. Show less

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  Lecocqassociate

  May 2019 - Sept 2020

  Administrative Assistant

  Achievements | Tasks• Professionally attended to all incoming calls and visitors while assisting directors, as well as supporting the legal and marketing team.• Acted as the PRO overseeing office compliance with jurisdiction’s regulations, and successfully implementing compliance projects to include Covid-19, Emergency Action and Waste Recycling protocols.• Handled human resource administration and enhanced the procedures for visa processing.• Efficiently managed the office, refining administrative systems by compiling a comprehensive duty list, as well as reducing office expenditure by 10%. Show less

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  Send Me A Trainer

  Dec 2022 - now

  Personal Trainer

  • Evaluating and monitoring clients physical needs, progress and goals.• Ensuring clients safety and avoiding injury during training by instructing, motivating, and educating clients on proper form, technique, and benefits of exercises.• Motivating clients.

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  Atthepark

  Jul 2023 - now

  Group Fitness Coach

  • Serving the Dubai community by providing free Totalfit GoDyna-Fit workout classes for optimal holistic health and fitness of body, mind and spirit.• Plan and choreograph different types of unique and engaging fitness classes, such as Exercise to Music, Strength and Cardio, Mobility, Stretching etc.• Training individuals on proper technique and use of workout equipment.• Explain and demonstrate exercises and movements in a clear and safe manner.• Lead classes, ensuring all participants can follow along safely.• Monitor and correct form and technique to prevent injuries.• Teach classes with appropriate modifications to accommodate different levels of fitness.• Motivate participants to achieve their fitness goals.• Ensure a safe and clean exercise environment, including checking equipment for safety.• Provide encouragement and constructive feedback to participants.• Provide first aid assistance, if required. Show less