Chris Ingram

Chris Ingram

Customer Service Assistant

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location of Chris IngramLondon Area, United Kingdom

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  • Timeline

  • About me

    First Officer at British Airways - ME IR Flight Instructor

  • Education

    • St. John the Baptist Sixth Form College, Woking

      2009 - 2011
      A-Level Physics, Mathematics, Further Mathematics, AS Business Studies.
    • St. John the Baptist High School, Woking

      2004 - 2009
      GCSE
    • University of Exeter

      2011 - 2014
      Bachelor of Science with Combined Honours in Mathematics and Physics
  • Experience

    • Sainsbury's

      Feb 2010 - Sept 2011
      Customer Service Assistant

      - Part-time work during A Level studies. - Worked in various departments with some supervisory responsibility. - Appointed Regional Representative for Young Employees and Public Relations Ambassador. - Received various awards including; Employee of the Month and Young Employee of the Year.

    • Enterprise Rent-A-Car

      Jun 2013 - Jun 2017
      Branch Manager

      - Managed overall branch operation and supervised a wide range of employees. - Responsible for the customer experience of the Branch, implemented plans to exceed customer expectations. - Mentored, trained, coached, evaluated and developed staff. - Conducted and participated in the recruitment, interviewing and hiring of branch employees. - Developed overall sales and marketing strategy for the Branch. - Responsible for creating and maintaining a motivated team who promote teamwork and strive for success. - Maintained and built relationships with high end accounts to ensure superior service and continued business. - Received various awards including; Sales Performance, Branch Excellence, Customer Service. Show less

    • L3Harris Commercial Aviation

      Jul 2017 - Nov 2019
      Trainee Airline Pilot

      - Commercial Pilots License (Attempt 1, Series 1) with Instrument Rating (Attempt 1, Series 1).- ATPL Theoretical Knowledge - 91% Average (Attempt 1, Series 1).- Airline Qualification Course completion B737-300 (CRM/MCC/JOT). - Upset Prevention & Recovery Training (UPRT).

    • Booker Aviation

      Mar 2020 - Aug 2020
      Flight Instructor Course

      - Course completed at Booker Aviation and West London Aero Club.- Extended due to COVID lockdown.

    • Synergy Aviation

      Aug 2020 - Aug 2021
      SEP PPL Flight Instructor

      - Instructed UK CAA PPL syllabus with over 10 students recommended for and passed skills test and over 15 ab initio students trained to first solo.- Designed and implemented a tailor made checklist to create standard operating procedures for the flight centre.

    • L3Harris Commercial Aviation

      Aug 2021 - May 2023

      - One of the key members involved in implementing the UK CAA / EASA integrated and modular training program to the Florida base. - Responsible for trainee progress, performance and wellbeing. - Responsible for future growth planning of UK training from 10 to over 100 trainees.- Worked alongside the FAA training team to optimise a seamless training environment.- Responsible for recruiting, training and managing a team of Flight Instructors.- Designed an ongoing training program to transition US FAA instructors to UK CAA / EASA instructors maintaining high standards throughout. - Running day to day operations of the UK program including; schedule and utilisation management, instructor and trainee point of contact, timeline planning.- Attended career fairs across the USA to attract high quality flight instructors. Show less - Trained cadets at one of the leading Airline Academy’s in the world with Single and Multi Engine CPL / MPL / IR. DA-40, DA-42 and FNPTII simulators. Total 1050 hrs Dual Given.- Mentored, trained, evaluated and developed cadet performance in all phases of training including; first solo, progress tests, CPL and Multi Engine Instrument Rating. - Instructor representative of the Safety Action Group. ATC Liaison Officer. - Responsible for designing and implementing a traffic/airspace awareness plan introducing ADS-B and Electronic Flight Bags to the fleet. Show less

      • Training Manager - UK CAA / EASA

        Jan 2023 - May 2023
      • ME IR CPL MPL Flight Instructor

        Aug 2021 - Dec 2022
    • British Airways

      May 2023 - now
      First Officer
  • Licenses & Certifications

    • Airline Transport Pilots License (ATPL/MEP/SEP/IR/FI/A320)

      CAA International (UK CAA)
      Nov 2019
    • Private Pilots License (SEP Land)

      Federal Aviation Administration
      May 2015
    • Full California Driving License

      California Department of Motor Vehicles
      Jul 2013
    • Full UK Driving License

      Driver and Vehicle Licensing Agency (DVLA)
      Nov 2010
  • Honors & Awards

    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Apr 2015
    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Mar 2015
    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Feb 2015
    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Jan 2015
    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Dec 2014
    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Nov 2014
    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Oct 2014
    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Sep 2014
    • Awarded to Chris Ingram
      Exeter Employability Award University of Exeter Sep 2013
    • Awarded to Chris Ingram
      Branch Excellence Enterprise Rent-A-Car Jul 2013
    • Awarded to Chris Ingram
      MVP Sales Performance Enterprise Rent-A-Car Jul 2013
    • Awarded to Chris Ingram
      ‘Employee of the Year’ Sainsbury’s Award Sainsbury's Jun 2011
    • Awarded to Chris Ingram
      PR Ambassador Award Sainsbury's Feb 2011
    • Awarded to Chris Ingram
      3 ‘Employee of the Month’ Sainsbury’s Awards Sainsbury's Nov 2010
    • Awarded to Chris Ingram
      Young Masters Golf Silver Award Young Masters Golf Mar 2010
    • Awarded to Chris Ingram
      Active Roles in School Musical Productions inc. Tech Crew St. John the Baptist High School, Woking. Jul 2009
    • Awarded to Chris Ingram
      IT Skills High School Award St. John the Baptist High School, Woking. Jul 2009
    • Awarded to Chris Ingram
      Mathematics High School Award St. John the Baptist High School, Woking. Jul 2009
    • Awarded to Chris Ingram
      Duke of Edinburgh Bronze Award Duke of Edinburgh Jun 2009
    • Awarded to Chris Ingram
      Royal Yachting Association Stages 1-4 Royal Yachting Association May 2009
    • Awarded to Chris Ingram
      Drums Grade 4 Rock School Apr 2008
    • Awarded to Chris Ingram
      ASA Swimming Awards to Gold ASA Aug 2007
    • Awarded to Chris Ingram
      Piano Grade 4 Royal School of Music Jun 2006
  • Volunteer Experience

    • Zone Supervisor

      Issued by RockSolid Race on Mar 2014
      RockSolid RaceAssociated with Chris Ingram
    • Sales Assistant

      Issued by British Heart Foundation on Oct 2008
      British Heart FoundationAssociated with Chris Ingram