Balaji D

Balaji D

Customer Service Representative

Followers of Balaji D443 followers
location of Balaji DChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Operations Team Lead/Manager | Accounts Receivables collections and cash apps | OTC collections | Adidas | Maersk | CTS | HCL | Certified in Scrum Master by Scrum Alliance | CSM Certified

  • Education

    • Dr MGR Educational and Research Institute

      2006 - 2010
      Bachelor of Technology - BTech Computer Science
  • Experience

    • HCL BPO

      Apr 2011 - Mar 2013
      Customer Service Representative
    • Cognizant

      Mar 2013 - Nov 2018
      Process Specialist - Voice
    • MAERSK

      Nov 2018 - Jul 2023
      • Senior Specialist AR

        Jan 2023 - Jul 2023
      • Senior Analyst AR

        Nov 2018 - Jan 2023
    • Adidas

      Jul 2023 - now
      Team lead - credits and collections
  • Licenses & Certifications