Magdaline Mbugua

Experience

• 

  IBUILD Global, Inc

  May 2018 - Feb 2021

  ▪ Ensure that the product development tickets are sufficiently detailed and have gone through the acceptance criterion. ▪ In charge of the customer support board, verifying bug reports, adding Charles traces, etc. Deciding on what appropriate priorities are there; and which customer support tickets deserve the honor of getting associated product development tickets. ▪ Handling store credits. This means getting approval from marketing director and using the services portal to actually credit the transaction on customer wallets. ▪ Ensuring that JIRA accurately reflects each release, working with Quality Assurance department and others during the release cycle to keep this up-to-date. Sending out release notification emails with the release notes. ▪ Collaborate with the Software engineers to make sure that the decisions are made v.v. tickets are reflected in the ticket itself. As part of this, running the daily stand-ups to coordinate the development work. ▪ Periodically going through event log and assigning the associated back end tickets to the appropriate engineer. Show less

  • Project Manager

    Sept 2019 - Feb 2021

  • User Experience Teamlead

    Jan 2019 - Sept 2019

  • IBUILD Ambasador

    May 2018 - Dec 2018
• 

  Prospector

  Jan 2021 - Dec 2022

  Back End Developer

  Create end points along with their unit/feature tests that assist in modernising accessibility of global mining dataRefactoring of the code base for easy usability and readDatabase design and developmentTroubleshoot and debug any issue arising from the usersCode review and collaboration with the backend and frontend developers

• 

  Adanian Labs

  Mar 2022 - Apr 2022

  Android Development Trainer
• 

  The Wound Pros LLC

  Jan 2023 - now

  Senior Technical Product Manager

  Work within Agile methodologies, participating in sprint planning, stand-ups, and retrospectives.Iterate on product development based on user feedback and changing market dynamics.Document technical specifications, architectural decisions, and coding standards.Communicate complex technical concepts to non-technical stakeholders.Address data-related challenges and ensure data accuracy and reliability.Lead the technical implementation of new features and improvements.