Experience

• 

  Cakemania

  Jan 2015 - Jan 2019

  Executive project manager

  - Facilitated daily meetings for 4 cross- functional teams- Prioritized customer satisfaction by ensuring team members focused on outcomes- Ensured team members followed the SOP and stayed focused on the team goals- Removed impediments to ensure team productivity and efficiency- Assisted in creating goals and objective for each team based on their specific objectives per time- Hepled the teams to track milestones and progress throughout the time period Ensured that the teams improved their processes by implementing lessons learned from previous tasks and projects.- Encouraged self organisation and improved team member empowerment bypromoting a safe space for the team.- Updated to do, doing and done lists to track teams progress towards goals Helped to resolve conflict between team members and build trust- Helped teams prioritize quick response to change in customer needs and market trends Show less