Experience

• 

  Peregrine projects & solutions w.l.l.

  Nov 2013 - now

  Technical coordinator

  • Attend to customer calls for resolving technical issues related to Tel/PABX system and Telephone Network• Help in designing AVAYA IP Office for users less than 300 and prepare BOQ for sales representative• Issue Work Orders: Depute the responsible technicians based on the customer requirements and raise the work orders• Work Completion: Ensure that the mentioned technical works are completed on a timely basis and invoices are raised• Customer correspondence• Prepares letters, e-mails and presentations as directed• Maintain hard and soft copies of required files and ensures proper storage and retrieval of information• Screens incoming telephone calls and e-mails and filters them based on priority and importance• Manages the daily, weekly and monthly schedule of preventive maintenance at various sites Show less

• 

  Peregrine projects & solutions w.l.l

  Nov 2013 - now

  Bachelors in engineering

  • Attend to customer calls for resolving technical issues related to Tel/PABX system and Telephone Network• Help in designing AVAYA IP Office for users less than 300 and prepare BOQ for sales representative• Issue Work Orders: Depute the responsible technicians based on the customer requirements and raise the work orders• Work Completion: Ensure that the mentioned technical works are completed on a timely basis and invoices are raised• Customer correspondence• Prepares letters, e-mails and presentations as directed• Maintain hard and soft copies of required files and ensures proper storage and retrieval of information• Screens incoming telephone calls and e-mails and filters them based on priority and importance• Manages the daily, weekly and monthly schedule of preventive maintenance at various sites Show less

• 

  Peregrine projects and solutions w.l.l.

  Nov 2013 - now

  Technical coordinator

  Attend to customer calls for resolving technical issues related to Tel/PABX system and Telephone Network• Help in designing AVAYA IP Office for users less than 300 and prepare BOQ for sales representative• Issue Work Orders: Depute the responsible technicians based on the customer requirements and raise the work orders• Work Completion: Ensure that the mentioned technical works are completed on a timely basis and invoices are raised• Customer correspondence• Prepares letters, e-mails and presentations as directed• Maintain hard and soft copies of required files and ensures proper storage and retrieval of information• Screens incoming telephone calls and e-mails and filters them based on priority and importance• Manages the daily, weekly and monthly schedule of preventive maintenance at various sites Show less