Thomas Zeal

Education

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  ITT Technical Institute

  1983 - 1984

  BAS Automated Manufacturing
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  University of Phoenix

  1994 - 1996

  MAOM Organizational Management

  Masters research project was designed to solve problems at GE Healthcare related to documentation development processes and also defined “quality” for service documentation. This involved the application of TQM techniques, personal and group interviews, literature research, and a questionnaire that rated manual quality and determined components of content, usability and aesthetics.

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  University of Phoenix

  1985 - 1988

  BSBA Business Administration

  Developed skills in communication, statistics, marketing, business law, research methods, finance, management, leadership, team building and presentation skills.