Melly Kirwa

Experience

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  Unitel Services Limited

  May 2016 - Aug 2016

  Field attache

  Worked on providing internet solutions, support and preventive maintenance of networks such as WiMAX, Ceragon, Fiber, Microwave and Bestoke.

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  Kplc

  May 2019 - Aug 2019

  Attache

  Worked on design and construction of power lines, maintenance of distribution lines and configurations of new connections among others.

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  QA World

  Aug 2019 - Nov 2020

  Agent
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  NARIGP

  May 2020 - Nov 2020

  Enumerator
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  Fireside Group Ltd

  Nov 2020 - Jun 2022

  Enterprise Network Engineer

   Respond to customers, to help solve technical problems; Assist sales to determine phase of the operation of the project to understand the real project status, forecast project risk and seek the solution; To coordinate resources, provide technical support; Read manuals and manufacturer instructions to install and troubleshoot devices. Perform root cause analysis of reported service requests and incidents; Reduced repeat service calls through comprehensive installations and servicing. Completed quality inspections to ensure work was completed to a safe standard. Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems. Provide user support by diagnosing network and device problems and implementing technical or procedural solutions. Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems. Order or maintain inventory of telecommunications equipment, including telephone sets, headsets, cellular phones, switches, trunks, printed circuit boards, network routers, and cabling. Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices. Implement or perform preventive maintenance, backup, or recovery procedures. Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services. Instruct in use of voice and data communications systems, such as voicemail and videoconferencing systems. Show less

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  Dynamo Solutions Ltd

  Jun 2022 - now

  Currently in charge of:-Supervising and leading the team in New BTS site constructions.-Incorporating green power solutions in BTS sites and ensuring safety environmental working conditions for the team.-Supervise and lead the team in installation of Home power backup solutions-Supervising the installation and Maintenance of Generators.-Identifying all internal and external resources required to complete power and BTS projects successfully.-Documenting and preparing daily progress reports and maintenance logs Show less Roles and Responsibilities; Ticket allocation to respective teams and consistent updates to ensure SLA compliance. Timely reports on work progress. Offer support to field technicians to ensure quality and efficient work delivery as required by the clients. Material reconciliations and requests. Ensuring EHS compliance by the technical team, especially timely requests of Permit to work in the morning Ensuring Warehouse has necessary materials in accordance to the ebbs and flows of the month Seeing to it that the off days are properly scheduled with consideration of leaves and other needs of the ticket closure. Show less

  • Project Manager - Power and BTS Construction

    Oct 2022 - now

  • Network Operations Center Technician

    Jun 2022 - Sept 2022