Bria Owens

Experience

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  Owens Landscaping & Arbor Care

  Jan 2012 - Dec 2015

  Office Manager

  Designated as the lead point of contact for all customer questions regarding services and pricing. Built strong and trusted relations with customers that resulted in repeat and referral business. Additionally, led the office administration tasks on a daily basis. ● Educated customers on products, services, and associated procedures regarding landscaping and arbor care.● Processed credit payments for customers.● Managed scheduling assigning work crews to maximize productivity. ● Reviewed and verified all merchandising standards were met on a daily basis. Show less

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  Bonita Springs Infiniti

  Mar 2014 - Mar 2015

  Office Administrator

  Office Administrator -Designated as the lead point of contact for all customer questions regarding services and pricing. Built strong and trusted relations with customers that resulted in repeat and referral business. Additionally, led the office administration tasks on a daily basis. ● Educated customers on products, services, and associated procedures regarding landscaping and arbor care.● Processed credit payments for customers.● Reviewed and verified all merchandising standards were met on a daily basis. Show less

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  Vacation Rental Pros

  Jun 2014 - Sept 2014

  Customer Service Representative & Reception
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  RE/MAX Distinction

  Jan 2015 - Sept 2016

  Corporate Office Administrator

  Coordinated daily operations at the corporate office, guiding phone and email communication, completing technical support requests, processing payments, managing accounting files, and remitting vendor payments. ● Created new operational policies and procedures in an effort to expand transparency and reduce redundancy.● Exhibited high-quality customer service while engaging with agents, clients, and vendors. ● Utilized the MLS system to update listings and complete research for team members. Show less

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  Damore, Delgado, Romanik and Rawlins PLC

  Mar 2015 - Jul 2015

  Office Administrator

  Orchestrated and completed office administration tasks including answering phones, scheduling, database management, filing, and generating expense reports. ● Participated in the hiring process interviewing prospective candidates for office administration positions. ● Offered a high level of service to all clients answering questions and serving as a valued point of contact.● Coordinated and compiled evidence used by partners for various case-work.

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  Levitan Realty

  Oct 2016 - Sept 2019

  Office Administrator

  Deliver exemplary internal support overseeing daily operations and ensuring the office is running at peak efficiency. Utilize time management, prioritization, and organization to complete all daily tasks. Awarded a promotion to an executive-level position that entailed greater responsibility and broader leadership within one year of accepting the position. ● Executed $1.2MM in residential home sales in only six months. ● Achieved a 68% increase in online sales and marketing traffic within one year.● Streamlined the administrative process successfully reducing expenses significantly. ● Identify potential customers through lead generation and prospecting. ● Engage customers in a meaningful dialogue about their goals and educate them on the value of Levitan Realty’s services. ● Spearhead efforts for the online website as well as social media ensuring consistent posting to spread brand awareness to attain new clients. ● Execute the filing of client sales records on behalf of the company.● Generate and distribute informative and innovative marketing materials. ● Oversee IT efforts within the office, periodically updating systems as necessary. ● Create detailed presentations about various properties utilizing PowerPoint, Photoshop, Adobe Illustrator, Acrobat, and Publisher. ● Serve as the contact for all vendor accounts. Remitted payments and handled all billing. ● Achieve and exceeded benchmarks representing both buyers and sellers. Show less

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  Edward Jones

  Sept 2019 - Jan 2021

  Branch Office Administrator
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  WEEKLY REALTY GROUP, LLC

  Jan 2021 - now

  Licensed Realtor