
Bassel Nakhleh

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About me
Finance Officer at Disability, Fairness & Emergency Management.
Education

AMES AUSTRALIA
2017 - 2017Certificate II Customer Service ManagementProfessional office admin /customer service

Damascus University
2004 - 2010Bachelor's degree Accounting
Swinburne University of Technology
2023 - 2024Certificate IV Project Management
Swinburne University of Technology
2019 - 2019Essentials Project Management
Experience

MTN
Jan 2004 - Feb 2017▪Worked in various teams within the Marketing Department.▪Prepared the yearly marketing plan including all products and services to be launched throughout the following year.▪Reviewed newspapers to ensure that content was consistent with MTN Group press releases.▪Responsible for community sponsorships, such as financial support of local sports clubs. Agreed to terms with the club, ensured MTN Group logo was prominently displayed at events and that the club was not also sponsored by a direct competitor.▪Planned events and initiatives to increase community exposure to the MTN Group brand.▪Launched campaigns to increase existing customer spend and attract new subscribers.▪Researched and created new products and services to match customers needs. ▪Prepared product and services report on a monthly basis.Achievements ▪Achieved a 120% increase in the product and services revenue compared to the previous year.▪Achieve high monthly sales rate, in particular, corporate products and services such as 3G lines and VPN (virtual private network). Show less
Marketing Coordinator
Jul 2007 - Feb 2017Accountant
Sept 2005 - Jun 2007Customer Service Representative
Jan 2004 - Sept 2005

Department of Health & Human Services, Victoria
Apr 2018 - Jul 2018Intern Project officer▪Provide administration support services in areas of contractual process & payments.▪Developed understanding and supported the project life cycle to meet departmental objective including monitoring & evaluation.▪Prepared the Certificate of Progress payment and Variation Order for stakeholders.▪Created a bank guarantee lodgment and bank guarantee release. Achievements:▪Demonstrated accurate and speed in data entry completing 900 data entry requests in three months with no errors. Show less

Department of Health & Human Services, Victoria
Sept 2018 - Feb 2020 Understanding and supporting the project life cycle to meet Departmental objectives including monitoring and evaluation. Provide administration support services in areas of contractual process and payments – for North & West Upgrades, South and East Upgrades, Engineering Services, Fire Services, Major Developments/Major Projects. Creation of TBS Contracts and Purchase Order preparation for contractors with stakeholders. Preparation of Contract details form for Tenders. Creation and support of TRIM filing. Prepare certificates for progress payments and variation orders for stakeholders. Creation of bank guarantee lodgment and bank guarantee release. Prepare the bank guarantee lodgment report. Prepare the PAS Bank Guarantee report. Show less Process transactions, applications and requests to update departmental corporate systems in a timely and accurate manner. Liaise with internal/external stakeholders to verify and/or seek additional details in relation to documentation submitted for processing. Ensure appropriate documentation is provided, registered, updated and filed in accordance with the departmental policies and procedures. Resolve day-to-day operational issues and queries raised by internal/external clients/stakeholders in a timely manner and report exceptional issues to supervisor for resolution. Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements. Identify and work collaboratively to implement system improvements within unit or professional field. Show less * Provide administration support services in areas of contractual process & payments.* Understanding and supporting the project life cycle to meet departmental objectives including monitoring & evaluation. * Prepare certificates for progress payments and variation orders for stakeholders.* Prepare the bank guarantee lodgment report.* Create a bank guarantee lodgment and bank guarantee release. * Accurate and speedy data entry for invoicing.* Prepare the PAS Bank Guarantee report. Show less
Project Manager
Sept 2019 - Feb 2020Finance Officer Vendor, Banking and Cash Management Team , Accounting Services Unit.
Jun 2019 - Sept 2019Project Manager, Reporting and Business Support team
Oct 2018 - Jun 2019Project Officer , Lease Management Team, Property and Asset Services
Sept 2018 - Oct 2018

Victorian Department of Families, Fairness & Housing
Feb 2020 - nowFinance Officer
Licenses & Certifications
- View certificate

Managing Data in Excel
RMIT UniversityJun 2022 
Certificate in project management
Swinburne University of Technology
Business Analytics and Visualisation
RMIT UniversityAug 2021
Certificate in budgeting and financial management
The Career Academy
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