Abdullah Alhamed

Abdullah Alhamed

IT Technical Support (Trainee)

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location of Abdullah AlhamedSaudi Arabia

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  • Timeline

  • About me

    Information Technology | Capacity Management

  • Education

    • Texas Professional University

      -
      PROFESSIONAL DIPLOMA OF E-COMMERCE & DIGITAL MARKETING
    • Arab Open University

      2004 - 2011
      Bachelor of Science (BSc) Information Technology and Computing
  • Experience

    • ILS Saudi Co. Ltd.

      Jun 2010 - Jul 2010
      IT Technical Support (Trainee)

      Key Responsibilities:Handled accountability towards the configuration and deployment of end-user applications and operating system, adding user accounts in the active directory, and providing software support.

    • BTC Networks

      Apr 2013 - Jun 2015
      Network Engineer

      Key Responsibilities:• Handled accountability towards the configuration and installation of Cisco switches and routers in line with the requirements of the organization.• Monitored all tasks related to the configuration and installation of 3750 and 2960 Series Switches, 6500 and 4500 Series Core Switches, 2900 Series Router.• Provided supervision to technicians in carrying out their respective installation / troubleshooting tasks, and guided them as and when required.• Participated in several projects during the tenure, and was involved in gathering client’s network requirements.• Prepared the network documents and diagrams as per standard industry practices, and preserved them digitally for reference in the future.• Managed issues and complaints received regarding network hardware or configuration related errors, by deploying effective troubleshooting approach. Show less

    • SAUDIA AIRLINES

      Jul 2015 - Jun 2022
      IT Specialist

      Key Responsibilities:•Worked closely with clients to collect server requirements and ensure that their needs were met in a timely and efficient manner.•Oversaw the deployment and maintenance of VMware vSphere infrastructure, ensuring that systems were configured and maintained to meet performance and availability requirements.•Working closely with IT security team to remediate any vulnerability in the server.•Analyze utilization reports of the server’s resources, identify performance shortfalls and initiate corrective actions to maintain optimum server performance.•Participating in change management meetings as a subject matter expert to contribute insights and expertise regarding project plans. Show less

  • Licenses & Certifications

    • Digital Marketing “The Code Of Effective Marketing"

      Al Mohanad Training Institute
      Oct 2020
    • Secrets Of E-Business World

      Al Mohanad Training Institute
      Oct 2020
    • CompTIA Security+

      CompTIA
      Aug 2015
    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Jun 2013
    • VMware vSphere: Install, Configure and Manage v6.5

      Koenig Solutions Pvt. Ltd.
      Jul 2018
  • Honors & Awards

    • Awarded to Abdullah Alhamed
      Datacenter Insourcing Initiatives SAUDIA AIRLINES Jan 2020 Participated in Insourcing virtualization environment (VMware).