Talk to sales Try for Free

Abdullah Alhamed

IT Technical Support (Trainee)

541 followers

Saudi Arabia

Connect with Abdullah Alhamed to Send Message

Connect with Abdullah Alhamed to Send Message

Timeline
About me
Information Technology | Capacity Management
Education
- Texas Professional University
  -
  PROFESSIONAL DIPLOMA OF E-COMMERCE & DIGITAL MARKETING
- Arab Open University
  2004 - 2011
  Bachelor of Science (BSc) Information Technology and Computing
Experience
- ILS Saudi Co. Ltd.
  Jun 2010 - Jul 2010
  IT Technical Support (Trainee)
  Key Responsibilities:Handled accountability towards the configuration and deployment of end-user applications and operating system, adding user accounts in the active directory, and providing software support.
- BTC Networks
  Apr 2013 - Jun 2015
  Network Engineer
  Key Responsibilities:• Handled accountability towards the configuration and installation of Cisco switches and routers in line with the requirements of the organization.• Monitored all tasks related to the configuration and installation of 3750 and 2960 Series Switches, 6500 and 4500 Series Core Switches, 2900 Series Router.• Provided supervision to technicians in carrying out their respective installation / troubleshooting tasks, and guided them as and when required.• Participated in several projects during the tenure, and was involved in gathering client’s network requirements.• Prepared the network documents and diagrams as per standard industry practices, and preserved them digitally for reference in the future.• Managed issues and complaints received regarding network hardware or configuration related errors, by deploying effective troubleshooting approach. Show less
- SAUDIA AIRLINES
  Jul 2015 - Jun 2022
  IT Specialist
  Key Responsibilities:•Worked closely with clients to collect server requirements and ensure that their needs were met in a timely and efficient manner.•Oversaw the deployment and maintenance of VMware vSphere infrastructure, ensuring that systems were configured and maintained to meet performance and availability requirements.•Working closely with IT security team to remediate any vulnerability in the server.•Analyze utilization reports of the server’s resources, identify performance shortfalls and initiate corrective actions to maintain optimum server performance.•Participating in change management meetings as a subject matter expert to contribute insights and expertise regarding project plans. Show less
Licenses & Certifications
- Digital Marketing “The Code Of Effective Marketing"
  Al Mohanad Training Institute
  Oct 2020
- Secrets Of E-Business World
  Al Mohanad Training Institute
  Oct 2020
- CompTIA Security+
  CompTIA
  Aug 2015
- Cisco Certified Network Associate Routing and Switching (CCNA)
  Cisco
  Jun 2013
- VMware vSphere: Install, Configure and Manage v6.5
  Koenig Solutions Pvt. Ltd.
  Jul 2018
Honors & Awards
- Awarded to Abdullah Alhamed
  Datacenter Insourcing Initiatives SAUDIA AIRLINES Jan 2020 Participated in Insourcing virtualization environment (VMware).