Alaina Briggs

Experience

• 

  Harris Teeter

  Mar 2017 - Sept 2021

  Fresh Foods Manager

  Reported to the store manager, this role included leading a team of 40, with 9 fluctuating sub-departments including a licensed Starbucks. Certified manager trainer as well as Manager on Duty (MOD)• Boosted sales by 12% following the opening of two rival stores.• Minimized waste from 7% to -1% with precise management of ordering and production.• Cultivated excellent team relationships to achieve lowest turnover rate across the store.

• 

  The Fresh Market

  Oct 2021 - now

  Partnered with corporate executives and cross-functional teams to execute 53-store rollouts, overseeing vendor installations, conducting in-store installations, programming 500+ shelf tags per location, and leading team training for 100% operational readiness ahead of schedule.• Maintained constant communication with corporate leadership, providing weekly progress reports, strategic recommendations, executive travel coordination and accurate expense reporting, eliminating installation delays and reducing project cost by 7%.• Collaborated with developers and IT teams on the UKG implementation project, conducting over 50 hours of product testing, identifying inefficiencies, and providing direct feedback that led to a 22% improvement in system functionality before deployment.• Designed and implemented a comprehensive training program for store teams on new scheduling technology and mobile app integration. Trained over 500 employees, ensuring 95% adoption rate within the first month.• Presented post-rollout reports and presentation guides for corporate leadership, analyzing data from 53 store implementations, identifying operational gaps, and developing documents that increased efficiency for future projects by 17%. Show less • Designed and implemented a standardized regional employee recognition program that expanded the company's existing WOW initiative, formalizing rewards for exceptional performance. Adopted by eight stores, the program increased team engagement scores by 20% and strengthened cross-departmental appreciation.• Managed P&L reports, budgeting, sales forecasting, and facility upkeep, analyzing key financial data to identify opportunities for cost savings and resource allocation, contributing to a consistent 5-10% reduction in unnecessary supply expenses.• Optimized inventory management processes, reducing shrink by 3% through strategic ordering, loss prevention initiatives, and team accountability measures.• Championed diversity, equity, and inclusion efforts, launching celebrations and leading initiatives that strengthened company culture and morale. Show less

  • Special Projects Lead (Remote with travel)

    Sept 2024 - now

  • Assistant Store Manager

    Oct 2021 - Sept 2024