Dominique Thomas

Experience

• 

  Ross Stores, Inc.

  Jun 2017 - now

  • Oversee the tasks of 5 cashiers and customer service employees to guarantee quality standards by implementing positive feedback, led to the increase of returning customers by 20% • Elevate leadership skills when training new employees and communicating how to effectively manage workflow which increased employee retention by 30%• Organize break and lunch schedules of 8+ employees and ensure support is scheduled • Motivate and support incoming team members, assisting with employee training to guarantee successful training methods Show less

  • Front End Supervisor

    May 2020 - now

  • Retail Cashier

    Jun 2017 - May 2020
• 

  City of Greensboro

  Nov 2023 - Dec 2023

  Human Resources Intern

  In my role I gained valuable hands-on experience that would enhance my skills within Human Resources. Some of my tasks were to assist in screening applicants qualifications, participate in HR related events or training programs, and other administrative tasks. I obtained knowledge about different software's such as TrueView for Background Screening, NeoGov for Applicant Tracking, and I9 Tracker for E-Verify. This internship has widened my networking opportunities as well as enhanced my professional development. Show less