Deep Enrich
Ali Nouri
System Integrator
593 followers
Greater Uppsala Metropolitan Area
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About me
Senior Director, Nordics for Contact Center, Unified Communications and Voice services at GlobalConnect
Education
Uppsala University
1997 - 1999Language studies, Spanish and PersianUppsala University
1995 - 2002Master of Science Engineering Physics
Experience
Telia Promotor AB
Aug 2002 - Aug 2003System Integrator
TeliaSonera
Sept 2003 - Aug 2006System Integrator
IBM
Sept 2006 - Aug 2007IT ArchitectTeliaSonera
Sept 2007 - Oct 2015Manager
Oct 2012 - Oct 2015Project Manager
Sept 2007 - Sept 2012
GlobalConnect Sverige
Nov 2015 - nowManaging Director, Unified Communications
Feb 2020 - nowBusiness Manager, Head of Voice & UCC
Jan 2019 - Jan 2020Head of Service Production
Nov 2015 - Dec 2018
Licenses & Certifications
Genesys Certified Professional v8 - Developer
Genesys UniversityMay 2013Genesys Certified Professional v8 - Inbound Voice
Genesys UniversityAug 2012Genesys Certified Pre-sale 8 (Core)
Genesys UniversityFeb 2012Genesys Certified Professional v7 - Developer
Genesys UniversityJun 2011Genesys Certified Professional v7 - Developer
Genesys UniversityMay 2008CQS- Cisco IP Contact Center Express Specialist
Global KnowledgeJan 2006
Languages
- swSwedish
- enEnglish
- pePersian
- spSpanish
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