Linda Brattström

Linda Brattström

Innesäljare, projektansvarig

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  • Timeline

  • About me

    Product Owner på Besedo

  • Education

    • LTU, MDH & KAU

      2012 - 2013
      Interaction Design, Web Design & Information Design
    • E-universitetet

      2015 - 2016
      Certifierad hälsocoach med e-hälsa coach, e-hälsa
    • Lund University

      2007 - 2010
      Bachelor of Science Informatics

      Activities and Societies: Corporate Contacts, Samday The main field of study was Informatics with emphasis on the Requirements process and ERP systems. The bachelor degree consists of courses in project management, requirements management, programming (C # and Java), systems engineering, databases, Human-Computer Interaction (HCI), ERP systems, IT security, computer law, group dynamics, globalization, IT decision support systems,organizational knowledge, etc.

  • Experience

    • Promatel

      Feb 2000 - May 2002
      Innesäljare, projektansvarig
    • EDP Consult AB

      Feb 2003 - Aug 2007
      Customer Support, Quality Assurance, Documentation
    • AAA Teamwork

      Nov 2010 - Apr 2011
      Customer Support Consultant

      I worked as a consultant at Perspektiv Bredband, wich provides broadband services to customers insouthern Sweden and parts of Denmark.The work consisted in technical support and sales of services to private customers, mainly in Sweden, but to some extent also in Denmark. In a short period of time, Linda advanced to finance officer for private clients, which meant that she made inquiries at business escalations. Linda also worked with a much appreciated change management for the customer service organisation. Show less

    • Logica

      Apr 2011 - Sept 2012
      Business Intelligence Consultant

      Logica was Sweden's largest IT service company with over 5 000 employees in Sweden and over 40 000 in the world, the majority in Europe. In 2012 the company changed its name to CGI through a takeover.I worked as a Business Intelligence (BI) consultant at the CPM/BI team in Malmö, where I designed and developed QlikView applications. I also had an active role in building up the partnership with QlikTech (now Qlik). I was project manager for the introduction of a new support and management organisation within Logica.I was the first, within the company, to be certified by QlikTech. The employment ceased due to relocation. Show less

    • Rottne Samhällsförening

      Jan 2013 - Jan 2017
      Webmaster and Website Creator, Treasurer

      Rottne Samhällsförening is a local non-profit association with the intent of being a liaison between the community and the municipality, arranging local events etc.I had two completely different roles, i.e. I was the creator of the website and all its content, and I was also the treasurer, managing the book-keeping, incoming invoices, administering the member directory and running the invoicing of the rental premises. I also made the annual accounts and declared tax once every year.

    • Egensinnigt

      Jan 2013 - Jan 2014
      Owner, e-commerce

      Egensinnigt operated as a WebStore in second hand and recycling with afocus on crafts materials and customized creative kits.Egensinnigt was an e-commerce powered by OpenCart and I alone was responsible for the design and development of the e-shop. Being self-employed, I learned a great deal of everything from economics, writing for the web and web marketing to accounting, order processing, web design, photography, and tax rules.

    • AddSentio

      Jan 2014 - Jan 2016
      Owner, it-consultant, it-coach, lecturer

      AddSentio helped small businesses to reach their customers and sell morewith the help of the web.I worked with interaction and information design, target-group analysis, conversion, made expertevaluations on websites and to some extent search engine optimization. I lectured and held workshops for small business owners. I also had the opportunity to design some websites, using WordPress.

    • Besedo

      Jul 2017 - now

      Product Owner for Ops Tools and Data Analysis tools at Besedo.

      • Product Owner

        Jun 2018 - now
      • Data Analyst & QlikView Developer

        Jan 2018 - Jun 2018
      • Agent

        Jul 2017 - Dec 2017
  • Licenses & Certifications

    • Certifierad hälsocoach med e-hälsa

      E-universitetet, Malmö
      Jun 2016
    • QlikView Designer

      Qlik
      Aug 2011
    • QlikView Developer

      Qlik
      Nov 2011