Umakant Sahoo

Experience

• 

  Genesis Colors Pvt Ltd

  Aug 2004 - Jul 2006

  Technical Support Executive
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  Black Eye Design

  Jul 2006 - Nov 2006

  System Administrator
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  Lambda Eastern Telecommunication Ltd

  Nov 2006 - Dec 2008

  System Administrator
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  Serco BPO pvt Ltd

  Dec 2008 - Feb 2012

  Sr. System Administrator

  Installing, Administering, Managing and Troubleshooting Windows Servers, Active Directory, IIS, WSUS, ISA, SQUID Proxy, Antivirus & SQL Servers.Monitoring of all Servers CPU, Memory, Disk and Event Logs.Exposure to Remote management of servers located in US and other branches in India through remote management tools like terminal services and VNC.Managing DHCP server, DNS, print server, Symantec antivirus server Version 10, ISA & SQUID server, WSUS 3.0 server and patch management, testing of patches before implementation. Managing MDaemon mail server, creating mail ID's, monitoring message queue, defining quota and permission to user's mailbox. Managing Ticket Calls and Ensure the closure of calls with in threshold time as per SLA and minimizing the calls by taking preventive maintenance. managing calls in web based helpline tool. Working in ISO 27001-2005 and knowledge of ITIL process (Incident management, Problem management, Change Management). Show less

• 

  Genesis Luxury Fashion Pvt Ltd

  Feb 2012 - Sept 2018

  Sr. System Administrator

  Technologies Supported:Windows Server 2003 /2008/ 2012Active Directory, DNS, DHCPMicrosoft Azure, Office 365Citrix XencenterSymantec BackupParablu BackupAlcatel EPABAXHP Blade ServersStorsimple

• 

  Hero Group Companies

  Sept 2018 - Sept 2020

  Sr. Manager IT
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  R4Solutions Inc

  Sept 2020 - Dec 2022

  Associate Consultant
• 

  .Kreate

  Dec 2022 - now

  Senior Manager Information Technology Infrastructure