PHANI BHUSHAN CHINTAPALLI

Phani bhushan chintapalli

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location of PHANI BHUSHAN CHINTAPALLIHyderabad, Telangana, India
Phone number of PHANI BHUSHAN CHINTAPALLI+91 xxxx xxxxx
Followers of PHANI BHUSHAN CHINTAPALLI349 followers
  • Timeline

    Mar 2004 - Oct 2005

    Technical Support Engineer

    HP Global Soft (India) Pvt. Ltd
    Current Company
    Aug 2006 - Aug 2012

    Systems Engineer

    Patni Computers Services, Hyderabad
  • About me

    Information Technology and Services Professional

  • Education

    • Pnc & kr college, narasaraopet

      1996 - 1999
      Mca computers

      Activities and Societies: Master of Computer Application MCA

    • Mahatma gandhi college

      1993 - 1996
      Bachelor of science (b.sc.)(msc) mathematics and statistics

      B.SC( Mathematics, Statistics and Computer science)

    • Vignan hight school, guntur

      1989 - 1990
  • Experience

    • Hp global soft (india) pvt. ltd

      Mar 2004 - Oct 2005
      Technical support engineer

      Responsible for handling Customer Calls through chat support. The process involves supporting all the technical issues of Hewlett Packard (HP) and Compaq Desktop PCs. The technical issues involve the areas of Operating Systems, Hardware components of Desktops & Computer Peripherals and the application software's shipped along with the Desktop PCs.The process involves taking complete ownership of the calls and following the set of processes to troubleshoot and fix customer calls. Responsible for documenting all the cases. Escalate calls based on customers demand/own judgment. Show less

    • Patni computers services, hyderabad

      Aug 2006 - Aug 2012
      Systems engineer

      • Expertise in Knowledge transition plan and implementation.• Strong ability to work individually and as a team to manage business requirements. • Proven ability to quickly learn and apply new technologies.• Proven ability to coordinate with different groups within the project.• Good experience in Technical Documentation.• Quickly understanding the client and organization development methodologies and suggest in the project/product development.

  • Licenses & Certifications

    • Scsa

      Sun microsystems