Gordon Thorkildsen

Experience

• 

  Stillas & Montasje AS

  Oct 2010 - Jun 2013

  Scaffold assembler

  - Assembly of scaffolding- Dismantling of scaffolding- Packing/Cleaning of used scaffolding

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  Windmill

  Jul 2012 - Jul 2014

  Outbound Telemarketer

  - Sales of calendars/lottery tickets for humanitarian organizations- Call-back calls

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  Muremester Sollie & Ege

  Aug 2013 - Apr 2015

  Bricklayer

  - Tiling- Lay Leca blocks/Bricks- Concrete work

• 

  Telenor

  Apr 2015 - Jun 2022

  - Leading a team of up to 30 people, where we regularly follow up to ensure they meet our KPIs.- 1:1 Training- Various administrative tasks- Reporting monthly results and follow-ups to the customer service manager. - Handling incoming cases- Technical support for DSL, Fiber, Cellular, and telephony- Upselling/New sales of products across Telenor's product range

  • Department leader

    May 2019 - Jun 2022

  • Customer Service Representative

    Apr 2015 - May 2019
• 

  Customer Link

  Aug 2018 - Apr 2019

  Outbound Telemarketer

  - Responded to customer inquiries via email for Aller Media- B2C sales for Cappelen Damm- Winback

• 

  Scandic Hotels

  Jun 2022 - now

  Sales Manager

  - Sales Manager for the meetings & events market, responsible for sales, promoting activities, local agreements, and selling products from the Scandic portfolio.- Planning and execution of sales activities, presentations, customer visits, and workshops to drive growth in the meetings & events market.- Follow-up with existing and new customers.- Responsible for achieving both financial and non-financial goals set by Scandic and myself.- Collaboration with all Scandic hotels, PCOs, and event agencies. Show less