Alee Shalim

Experience

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  RMSI

  Feb 2002 - Sept 2003

  Assistant System Engineer

  • Handled the Information System division of the organization with approx. 250 users.• Ensure that the communication lines (Lotus Notes, Internet, VOIP) are open and available with minimum down time.• Installation and trouble shooting of the hardware and commercial software.• Administering Mail routing and trouble-shooting on Domino server (Lotus Notes).• Administering backup and disaster recovery related issues and to ensure no data loss at any point of time.• Coordinate with vendor network for all IT division related requirement for cost effectiveness. عرض أقل

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  Deloitte

  Sept 2003 - Nov 2013

  Executive Manager

  IT Site Manager - Deloitte Bengaluru Office• Led a team of 25+ IT Professionals who are responsible to provide Technology Support for 16,000 plus users at Deloitte US India offices.• Primary IT leader towards the business leads for all their requirements related to IT support and Operations.• Conducted periodic executive business reviews with client leaders to align & track IT goals with that of business.• Leader of the team who supports around 400 Emerging Market employees who are outside the United States spread across 14 countries (Central Asia, Middle East & Eastern Africa).• Leader of Mobility CoE team that support Wireless Corporate program for 9,000 plus employees.• Recommending and implementing technological improvements and efficiencies. • Involved in defining roles of the team mates, recruitment's, setting goals and coaching of new team members.Regional IT Asset Manager – US India Region• Led the Procurement Management, End-Of-Lease Management, Inventory Management, HR Services, Service Desk Management and vendor Management for US India region.• Effectively tracked IT assets through their life-cycle, provide accurate and verifiable asset information to firm leadership and reduce cost through improved reconciliation and management of IT assets.• Managed and oversaw Asset management activities including planning, purchasing, analyzing, distribution and installation of all software and hardware in accordance with Asset Management policies and procedures. • Budget Analysis: Planning & analysis for annual budgeting, year-round forecasting, analytical reporting of financial budgeting components of technology planning.• Intensified security awareness across the firm to increase practitioner’s awareness and protect laptops within and outside the office; monitoring access to ITS secure space, and developing a security assessment of locations/ITS secure area. عرض أقل