Louise Thomsen

Experience

• 

  Phoenix Copenhagen

  Jan 2008 - Aug 2010

  Conference Coordinator

  • Logistic coordination and booking of the hotels facilities (bedrooms, conference rooms, meetings and events)• Hostess for the conference and events guests• Developing and preparing written offers• Communication with all the different departments in the hotel (reception, kitchen, restaurant and Housekeeping)• Yearly as well as monthly result and budget optimizing

• 

  Hotel- og Restaurantskolen

  Jan 2011 - Jan 2013

  Exam censor at the basic program for hotel receptionist

  • Evaluating and approving exams • Evaluating both written and oral presentations from the students• Making sure that the exams are performed in the correct manner

• 

  Hotel Copenhagen Island

  May 2011 - Nov 2015

  Front Office Supervisor

  • HR related tasks• Leading the front office employees• Motivation of employees• Person in charge at the front desk• Cooperation with the other departments at the hotel• Coordinating work schedules• Responsibility for training new employees• Administrative tasks• Service related to guests• Handling complaints and unsatisfied guests• Intercultural communication with guests as well as colleagues

• 

  Hotel- og Restaurantskolen

  Aug 2013 - Jan 2016

  • Development of educational material used by other educators • Evaluation of knowledge sharing relative to practice• Sparring with AMU- representative• Creative and innovative thinking • Intermediation of knowledge • Planning and preparing teaching and lessons• Developing assignments, cases and activities for better understanding of the course content• Preparing exams and examining students• Handling and advising young people having challenges

  • Developer of AMU-courses (Labour market training) on a consulting basis

    Jan 2014 - Jan 2016

  • Teacher at the basic program for hotel receptionists

    Aug 2013 - Dec 2013
• 

  Pitstop Management

  Feb 2016 - Jun 2017

  HR Assistant and project manager

  • Extenal and internal communication in both DK and GB• Marketing through webpage, newsletters and SoMe channels• Administration• Newsletter editor• Webmaster• Project leader ”Bridging people at work”• Recruiting and responsibility of trainees • Sales meetings incl. Espresso House. 3M and public institutions incl. research and preperation

• 

  Vicuras DK A/S

  Sept 2017 - Apr 2020

  • Strategy development in cooperation with CEO, e.g. new employerbranding strategy• Process optimization in HR, operations and administration• Management responsible for 75 practitioners and 5 administrative staffmembers• Retention and development of practitioners as well as administrativestaff• Executive leadership coaching (CEO) • Responsible of whole HR cycle• HR system development• Responsible of operations• Daily leader for 45 practitioners• Salary responsible• Recruitment and on-boarding

  • Assistant director – HR, Administration and Operations

    Oct 2018 - Apr 2020

  • HR and operations Manager

    Sept 2017 - Sept 2018
• 

  Vicuras DK A/S

  Jun 2021 - Nov 2023

  • HR and Operations Director

    Nov 2021 - Nov 2023

  • HR Manager

    Jun 2021 - Oct 2021
• 

  Abacus Medicine

  Dec 2023 - now

  • People and Culture Manager, DK

    Jul 2024 - now

  • People & Culture Business Partner

    Dec 2023 - Jun 2024