Neil Alexander

Experience

• 

  IBM

  Mar 1999 - Jan 2000

  Technical Administrator
• 

  OOCL (UK) Ltd

  Jan 2000 - Mar 2010

  Senior Business Analyst

  Working within the “Business, Process and Systems (BPS)” team of this global container shipping line I was based in the City of London office working alongside senior management. I was responsible for ensuring the smooth running of the business and a bridge between local business regions and the corporate IT department in the Far East. The role was initially IT support based but grew to include involvement in supporting the business and its processes.

• 

  FTSE Russell

  Jul 2010 - Jan 2014

  IT Business Analyst

  Working within SDLC and Agile environments in the IT Business Analysis team and liaising closely with Project Managers I had responsibility for gathering and documenting requirements for a variety of business and technical projects. Producing documentation such as Impact Assessments, Service Specifications and Enhancement Requests was also part of the teams’ remit. Working to tight timescales and providing support for projects through their lifecycle I was a key bridge for developers and testers to communicate with the business. Show less

• 

  STOXX Ltd.

  Jan 2014 - Oct 2018

  After successfully setting up a Business Analysis function I accepted a permanent position reporting directly to the CFO. This management role encompassed two core responsibilities: ‘Project Portfolio Manager’ and ‘Corporate Office’. The position required management of a team split across Zurich and remotely in Prague as well as regular interaction with my peers being a member of the ‘Operational Committee’ (OpCo) management group which included attending strategic offsite meetings.Project Portfolio Manager (PPM):As ‘PPM’ I was responsible for managing the company portfolio of strategic projects (including business and functional requirement gathering and process review and definition) in a controlled and structured environment. I on-boarded, managed and coached a remote team of two Project Managers / Business Analysts in Prague with responsibility for numerous projects including implementing new business applications, commercial initiatives including launching new products and process improvements, enhancing current system functionality and coordinating regulatory topics such as the ‘EU Benchmark Regulations’ and ‘General Data Protection Regulation’ (GDPR). With good organisation of the team and its processes projects were soon being delivered within budget and on-time.Corporate Office:In parallel to PPM I was also responsible for a team of two establishing corporate governance within STOXX and managing core relationships with and service provisioning from the Deutsche Boerse Group. Show less

  • Head of Service Management

    Sept 2015 - Oct 2018

  • Consultant Business Analyst

    Jan 2014 - Aug 2015
• 

  Zurich Insurance

  Apr 2019 - now

  After a year as Senior Project Manager, took on the additional responsibility as Team Lead of a project team developing and maintaining a strategic Guidewire based underwriting pricing platform.With a team of 15+ colleagues across multiple locations I engage with senior business stakeholders in the Commercial Insurance area defining and setting priorities for the application based on business needs whilst considering IT implications, process improvements and directly managing the project team. Show less Project Manager in the underwriting 'Insurance Solutions' team within Commercial Insurance.Until March, 2021 responsible for Group Functions including Audit and Compliance ensuring IT infrastructure and applications were developed, deployed and continually maintained and supported to business expectations and SLAs. Internal and external stakeholder and offshore supplier management as well as coordination of multiple teams across the world was integral to ensure deliverables were kept to timelines and were of a high quality.Since March, 2021 responsible for a strategic Guidewire based underwriting platform. With a project team of 15+ colleagues across multiple locations I engage with senior business stakeholders in the Commercial Insurance area defining and setting priorities for the application based on business needs whilst considering the IT implications. Additionally I coordinate the project team whilst dealing with day to day issues and escalations. Show less

  • Senior Application Portfolio Manager / Head of Group Pricing and Specialist Underwriting Tools

    Nov 2023 - now

  • Project Director / Team Lead

    May 2022 - Nov 2023

  • Senior Project Manager

    Apr 2019 - Apr 2022