Experience

• 

  Ga travel & tour (m) sdn bhd

  Nov 2010 - Jan 2011

  It technician / designer

  • Responsible for the development of the company’s website• Manage ICT hardware and software setup, troubleshooting and maintenance• Created company marketing materials using Adobe Photoshop

• 

  Malaysian communications and multimedia commission

  Apr 2011 - now

  • Produce and manage statistical data relating to new media in Malaysia• Daily monitoring of fake news online• News portal (sebenarnya.my) troubleshooting and maintenance• Generate articles for news portal (sebenarnya.my)• Proactive social media monitoring• Identification of element of violations on identified new media content• Conduct detailed content analysis and assessment against the provisions of CMA98, other relevant written Law(s), and CMCF Content Code• Liaise and communicate with other respective agencies regarding related issues• Content moderation decisions including escalations to respective web portal or blog admins, for action Show less • L2 Technical Support• Managing user accounts and access• Trained and coached new co-workers• Managed and updated company’s IT assets inventory nationwide• Ensuring system security• Liaise between multiple departments to deliver projects • Deliver consulting services on IT Desktop and peripherals acquisition to internal staff• Perform administrative functions such as working on requisition memo to purchase IT-related materials• Maintaining documentation• Participate in system upgrades and migrations exercise• Managing IT vendors and suppliers• Keeping up-to-date with industry trends and technologiesKey Achievement• Project Manager for Asset Information Tracking System (AITS) Show less

  • Deputy Director

    Dec 2023 - now

  • Assistant Director (New Media & Content Analytics)

    Jan 2020 - Jun 2024

  • Information Technology Administrator

    Apr 2011 - Dec 2019