Christina Moises

Experience

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  Hilton Grand Vacations

  Jan 2013 - Jan 2013

  Marketing Representative/Concierge

  • Worked with the director of marketing and marketing executives to develop event strategy and objectives; spearhead initiatives to meet objectives based on lead generations, customer advocacy and more.• Built relationships with customers and prospects on a one-to-one bases.• Met all sales requirements and assigned goals.

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  Star Event Marketing

  Jan 2015 - Jan 2015

  Marketing and Events Assistant

  • Assisted in planning and producing the execution of communications and marketing plan activities such as promotions, collateral materials, and media.• Interacted with key decision makers, account-holders and in-house designers to ensure events accurately displayed the company brand.

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  Current Affairs

  Jan 2015 - Jan 2015

  Event Production and Wedding Planning Assistant

  • Performed the tasks and responsibilities assigned by an event planner or an event hosting team. • Odering catering, decorating event space, testing lighting and sound.• Running general errands to aid the event planner and other members of the team.

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  Sterling and Tucker, LLP

  Jan 2016 - Jan 2016

  Client Services and Office Coordinator

  • Responsible for maintaining direct communication between the company and it's clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals. • Generated revenues for the company and increased its profitability. • Followed office workflow procedures to ensure maximum efficiency. • Maintained files and records with effective filing systems. • Supported other teams with various administrative duties.

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  Chaminade University of Honolulu

  Dec 2016 - Jul 2019

  Directed the seamless daily operations for the university's online and military programs at designated military bases, concurrently overseeing the site assistant. Masterminded meticulous room schedules and efficiently addressed instructor equipment requisitions through close collaboration with vigilant military base night monitors. Championed the dissemination of expert guidance on harnessing military TA/VA benefits and optimizing financial aid resources. ▪ Drove graduation clearances, expertly managed class scheduling and registration, meticulously tracked enrollment, and orchestrated impactful recruitment and military events, culminating in outstanding results.▪ Revolutionized the handling of transcript evaluations and degree plans following the assimilation of transfer credits. ▪ Crafted and executed a strategic framework for on-site course offerings by establishing partnerships with off-campus sites, on-base educational institutions, and esteemed Military Education Services Officers (ESOs).▪ Pioneered a personalized approach to on-site academic advising, equipping new and prospective students with crucial program information.▪ Orchestrated seamless interdepartmental collaborations, uniting forces with Financial Aid and the Registrar.▪ Devised high-impact procedures to drive a substantial increase in student retention rates, showcasing measurable outcomes. Show less Delivered captivating, personalized counseling sessions and persuasive presentations to diverse audiences, illuminating admission, academic programs, military benefits, student life, and financial aid options, magnifying engagement with prospective students, parents, and influential partners. Spearheaded admissions determinations with unwavering fidelity to the University's rigorous admission standards, ensuring a smooth, equitable process for all applicants. ▪ Pioneered, orchestrated, and actively participated in on-site and off-site recruitment extravaganzas, strategically targeting online, military, and graduate student demographics, culminating in a substantial surge in prospective student engagement.▪ Engineered and executed dynamic communication campaigns tailored to inquiries and applicants within the online, military, and graduate programs, yielding impressive increases in interaction rates.▪ Collaborated seamlessly with the Director of Admissions and VP of Enrollment Management, channeling innovative insights into the development and deployment of groundbreaking enrollment strategies, leveraging valuable practical experience.▪ Harnessed the full potential of a cutting-edge CRM system, revolutionizing communication with leads and applicants, resulting in a highly responsive and efficient engagement model that enriched the enrollment journey.▪ Forged a dynamic partnership with the VP of Enrollment Management and the Director of Admissions, catalyzing groundbreaking recruitment innovations that delivered substantial outcomes. Show less Spearheaded meticulous pre-event preparations and played a pivotal role in elevating the impact of recruitment fairs, igniting student enthusiasm. Conducted rigorous assessments of applications and supporting documents, rigorously determining eligibility and admission standards. Leveraged creative prowess in shaping and refining content within recruitment materials, enhancing their appeal and effectiveness. ▪ Coordinated transformative admissions decisions, fostering potent industry alliances, and overseeing the full student recruitment cycle, resulting in significant enrollment growth and fortified industry collaborations.▪ Masterminded comprehensive on-campus and off-campus recruitment endeavors, orchestrating captivating Open Houses, dynamic group visits, and exclusive events that left a lasting impression.▪ Made substantial contributions to the conceptualization and execution of high-impact recruitment presentations and strategic communication blueprints.▪ Fostered and meticulously managed a formidable partnership with Bank of Hawaii, yielding substantial and lasting results.▪ Delivered invaluable guidance to prospective students, demystifying admission prerequisites through persuasive phone, email, and in-person consultations. Show less

  • Off-Campus/Military Program Coordinator

    Sept 2018 - Jul 2019

  • Assistant Director of Admissions

    Mar 2018 - Sept 2018

  • Admissions Counselor for Undergraduate Online and Military Programs

    Dec 2016 - Mar 2018
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  University of Maryland Global Campus

  Jul 2019 - Jan 2024

  Assistant Director of Stateside Military Operations (Western Region)

  Assistant Director of Stateside Military Operations (Western Region)Orchestrated a comprehensive performance evaluation system, incorporating on-site observations to gauge customer service aptitude and military program expertise among employees. Pioneered the analysis and interpretation of statistical data, furnishing invaluable insights for strategic decision-making. Helmed day-to-day operations at the central Pearl City office and affiliated military sites, ensuring seamless functionality. Collaborated closely with the Director to propose transformative training and process enhancements, elevating departmental service benchmarks and quality standards. ▪ Steered dynamic outreach campaigns that propelled University of Maryland Global Campus programs to the forefront of the military community's consciousness. ▪ Spearheaded a remarkable 22% average surge in new students within the region during 2022, followed by an additional 3% gain in 2023. ▪ Achieved an extraordinary 22% average upswing in enrollments within the region for 2022, followed by an impressive 7% surge in 2023, significantly amplifying organizational impact.▪ Orchestrated and optimized a geographically dispersed team of 8-10 employees across three states and time zones, fostering unparalleled collaboration and productivity.▪ Conducted a staggering 70+ interviews, both in-person and remotely, fine-tuning recruitment strategies and enabling strategic hiring decisions.▪ Galvanized UMGC's presence with a visionary Hawaii expansion initiative, forging lucrative business partnerships and avenues, culminating in an impressive 25% surge in enrollments over three years.▪ Commanded the oversight of a recent Hawaii expansion project, solidifying UMGC's dominant presence and influence in the region and making an indelible impact on the university's trajectory. Show less

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  Spartanburg Community College

  Feb 2024 - now

  Admissions Counselor

  Provide admissions services, academic and career information to prospective and current students to assist in defining academic goals. Interpret entrance assessments and complete admissions processing to convert applicants to students. Monitor the progress of applicants through phone and email contacts, schedule meetings, implement proactive outreach, and respond to applicant and newly accepted student questions, concerns, and needs.▪ Assisted over 500 applicants with career, academic, and personal development.▪ Monitored applicant progress and reduced response time by 50%.▪ Delivered admission services and career information, leading to a 15% increase in enrollment rates.▪ Connected applicants with academic, financial, and support services, improving applicant satisfaction.▪ Participated in gathering statistical data and assessment information to ensure the needs of applicants and newly accepted students were met, maintaining an excellent overall rating in quality of services.▪ Utilized Salesforce & Recruit CRM, Qless, and Microsoft Office Suite to enhance processing efficiency. Show less