
Philip Mossop

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About me
Operational Data Systems Manager at Cumbria Constabulary, United Kingdom
Education

Stainburn School, Workington
1984 - 1990
Experience

Cumbria Police
Oct 2000 - nowI am an experienced Police Staff Supervisor in Cumbria Constabulary’s Command and Control Room. My primary responsibility is to efficiently direct, co-ordinate and supervise activities in a consistent and accurate manner, in accordance with the organisations policies. I undertake the quality control of incident logs and calls, and support and undertake initial operational incident management by; • making operational decisions, • deploying resources, • implementing strategy, • ensuring appropriate action is taken in a suitable time frame, Undertaken to maintain public and officer safety, effective communication and incident management from remote locations. Performance Management Experience in facilitating and delivering business performance improvement.Strategic PlanningProven experience in preparing and delivering and implementing business plans with senior officers. Risk ManagementPresent regular performance reports including any identified risks and associated mitigations.Promote the use of self-service tools and learning materials to empower and enable staff to access and apply best practice approaches. This includes our Codes of EthicsBusiness DevelopmentAssessing business requirements and developing suitable solutions to the business in structured documents including business plans, project plans and technical requirements. I Identified critical areas at the first point of contact from the public and recommending recovery options. Show less
Operational Data Systems Manager
Jul 2018 - nowSupervisor
Oct 2000 - Jul 2018
Licenses & Certifications

NVQ OCR Level 3 Assessor
NVQ Level
NVQ Level 2 Contact Centre Operations
NVQ Level
Languages
- enEnglish
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