
Jeff S. Kerst
Store Management/Retail Operations

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About me
Your Business and Human Resources Consultant!
Education

Carson Duncan School of Home Inspection
2019 - 2020ASHI@HOME Program (10 Program Courses) Building/Home/Construction Inspection/InspectorActivities and Societies: Endorsed by the American Society of Home Inspectors (ASHI)

Doane College
1983 - 1987BA Business, Education, and MusicActivities and Societies: MENC, NSEA, NEA, Chorus, Band (Marching, Concert/Symphonic, Jazz, Dixieland, Small Ensembles, Solo)

University of Nebraska-Lincoln
1987 - 1987Master's Level Courses Special Education & Music Education
Experience

Walgreens
Feb 1999 - Jun 2001Store Management/Retail OperationsRETAIL OPERATIONS/SALES MANAGEMENT and STORE TEAM LEADER-Managed multi-million dollar store operation with full P&L responsibility-Led and developed store team members focused on serving the customer-Grew sales and margin through executing a consistent operating routine-Administered respectful, consistent, and legal human resources practices-Managed expenses/losses/shrink through awareness, controls, and consistent accountability

Thomas Kinkade Signature Galleries
Jun 2001 - Dec 2001Store Management/Sales
Cintas
Dec 2001 - Dec 2002Uniform Services CSR and CSR Route TrainerThe UNIFORM SERVICES CSR provides route service to a set customer base-Picked-up and delivered of uniforms at each customer location-Provided facility services products such as towels, floor mats, dust mops, air fresheners, soaps, restroom paper supplies, and other ancillary products at each location-Facilitated sales of additional service items to grow customer accounts-Referred potential new customers to the sales team identified on the route-Safely operated a company owned vehicle/truck to and from numerous customer stops-TRAINING: Provided hands-on, "on the job" training to newly hired Uniform Services CSR's Show less

Dollar General
Dec 2002 - Jun 2019PRIMARY FOCUS - Field Management Training and Development: -Facilitate Leadership/Management/Technical Skills Training -Facilitate Company Rollout Initiatives Training -Facilitate New Leader Assimilations -Facilitate Focus Group Sessions to Solicit Feedback and Gather Data -Administer Training Logistics: Travel/Location/People/Material -Recognition: 2014 and 2018 Dollar General Field Human Resources - "Regional Field Trainer of the Year"SECONDARY FOCUS - Field Human Resources Generalist Support: -Employee Relations -Performance Management -Succession Planning -Recruiting/Talent Acquisition -Project Management Show less Executed Training Programs and Initiatives through Developing Strong, Cross Department Company Partnerships and Relationships: -Facilitated Leadership/Management/Technical Skills Training -Facilitated Company Rollout Initiatives Training -Evaluated & Developed Curriculum & Training Material -Served as a SME (Subject Matter Expert), Retail Store Operations -Mentored New Regional Trainers Joining the Company -Administered Training Logistics: Travel/Location/People/Material -Led Projects Show less
Field Human Resources Regional Field Trainer (This DG job role was eliminated on June 15, 2019)
Jan 2014 - Jun 2019Regional Human Resources Manager, Field Based
Dec 2011 - Jan 2014Regional Trainer, Field Based
Dec 2002 - Dec 2011

HomeTeam Inspection Service of West Metro Atlanta
Oct 2019 - Mar 2024Independent Business OwnerResidential Home Inspections

Semi-Retired Management and Human Resources Consultant
Mar 2024 - nowCurrently Semi Retired but still Looking for that next best opportunity to Serve Others!Check out my LinkedIn Profile!
Licenses & Certifications

"Enterprise 2.0: The State of Collaborative Art"
DGU - Dollar General UniversityDec 2010
Facilitation Skills for Experienced Trainers
DGU - Dollar General UniversityJul 2009
Field Employee Relations
DGU - Dollar General UniversityDec 2007
"Breakthrough Service"
Disney InstituteJul 2011.webp)
Affiliate Member
American Society of Home Inspectors (ASHI).webp)
Associate Member
American Society of Home Inspectors (ASHI)
Situational Leadership
The Center for Leadership StudiesDec 2010
Leveraging your Power to Influence
The Center for Leadership StudiesJun 2017
Advanced Instrutional Techniques
Langevin Learning ServicesApr 2008
Fierce Conversations
Fierce, Inc.Dec 2010
Honors & Awards
- Awarded to Jeff S. Kerst2018 - "Regional Field Trainer of the Year" Dollar General Corporation: Field Human Resources Jun 2018 Selected from the "Regional Field Training Team" serving Dollar General's field leadership teams, nationwide, coast to coast.
- Awarded to Jeff S. Kerst2014 - "Regional Field Trainer of the Year" Dollar General Corporation: Field Human Resources June 1, 2014 Selected from the "Regional Field Training Team" serving Dollar General's field leadership teams, nationwide, coast to coast.
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