Sandhya Prabhakar

Experience

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  Philips Software Center

  Nov 2004 - Mar 2005

  Software Programmer

  Platform: Remedy Stream (ARS 6.0)About Company: CCPL provides three main services - Consulting, Solutions and Education. Combus Solutions has a team with a deep practice of Remedy Action Request System (ARS) and ARS based applications. Members of the Remedy Practice team have experience in implementing Remedy Applications for clients in the area of Software Development environment.Project: "Remedy GIMS Integration Project"Client: Logica CMG, BangaloreProject Description: This project is an integration of Remedy Helpdesk to customer's trouble ticketing environment. The technology used to achieve this bi-directional integration is based on email methodology. The proposed integration would is based on the components: BMC's Remedy Action Request System, BMC's Remedy Helpdesk Solution, LogicaCMG's Customer's GIMS Solution, Email Messaging System, BMC's Remedy Java/C APIs.Responsibility: designing, coding and testing. Show less

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  Combus Consulting Pvt Ltd

  Oct 2005 - Nov 2006

  Software Programmer

  Project: “Remedy GIMS Integration Project”Client: Logica CMG, BangaloreProject Description: This project is an integration of Remedy Helpdesk to customer’s trouble ticketing environment. The technology used to achieve this bi-directional integration is based on email methodology. The proposed integration would is based on the components: BMC’s Remedy Action Request System, BMC’s Remedy Helpdesk Solution, LogicaCMG’s Customer’s GIMS Solution, Email Messaging System.

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  TE Connectivity

  Nov 2006 - Apr 2013

  Senior Software Engineer

  Experience as a Remedy lead developer: successfully implemented Remedy ITSM applications in a large-scale environmentExperienced in the management of all phases of the application lifecycle and best practices of software design within a large organization.

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  Wipro

  Apr 2013 - Dec 2017

  Project Manager

  Leading - B2B Integration Practice within the ITSM Organization. Consulting on process and ITSM, ITIL based tool for deployment of an integrated and complex platform.

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  Boeing

  Dec 2017 - Aug 2020

  Leading Enterprise Cloud Products team in India.Supporting Virtual Machine Service, Open Stack, Cloud Program Management, Cloud Foundry Support, India integrations for public cloud products, Customer engagement advocacy on cloud solutions.

  • IT Manager - Enterprise Cloud Products

    Jan 2019 - Aug 2020

  • Project Manager

    Dec 2017 - Jan 2019
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  Boeing

  Mar 2021 - now

  Leading Information Security team India by supporting Identity & Access Management(IAM), Governance, Policy & Integration and Project & Portfolio Management teams.Role includes responsibilities to partner with enterprise security teams to support the corporate services that enable the business to market and sell products to a variety of customers in Aerospace industry.Key responsibilities -- Collaboration with organizations including Enterprise Architecture, Global IT Infrastructure, Service oriented architecture program office and Information security.- Collecting and analyzing metrics on effectiveness of security solutions, collaborating with business leaders, security professionals to drive risk mitigation solutions which are in compliance with the corporate information security standards and leading cross functional teams charged with implementing strategic enterprise-wide security initiatives. Show less

  • Senior Information Technology Manager

    Jul 2024 - now

  • Information Security Manager

    Mar 2021 - now