Mukesh Singh Negi

Experience

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  Wipro Infotech

  Apr 2012 - Apr 2013

  System Consultant

  Worked at Wipro’s client site Genpact as a L1 support engineer where my job was to handle Avaya Inter call Bridge operation’s as well as Global Bridge Operation using Avaya and Intercall Tools. Role & Responsibility:• Globally support and interaction with clients.• Managing database of all the users creating codes for user.• Handling Cadre and HPSM for various types of Service Requests and Trouble tickets.• Keeping track on all trunks used at Genpact. • Interaction with vendors taking proper follow-ups of any issue.• Troubleshooting the issues, faced by users. Show less

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  Yamaha Motor Solutions India Pvt.Ltd.

  Apr 2013 - May 2015

  System Engineer

  I am responsible here for complete monitoring configuration setup using Zabbix, Proactive and preventive Monitoring of the Servers, Networks and Applications with tasks of parameter analysis, SLA Management, Incident Management, and Problem Management. I have hands on experience on production servers, in following projects: Singapore Data center India Yamaha Motors Yamaha Motors TurkeyRole & Responsibility:• Implemented Release and Deployment of web archives (war).• Linux Server Management. • Linux server support to application team.• RCA of any severe problem that occurred. • Analysis of the data regarding the parameters of servers.• Interaction with vendors taking proper follow-ups of any issue.• Patch management.• As a Configuration Controller, PALIB Management.• Client meeting and Team Interaction at Singapore and Japan.• Implementation of samba, ldap, NFS servers• Implementation of Web and FTP servers. Show less

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  KRONOS SOLUTIONS INDIA PRIVATE LIMITED

  May 2015 - Aug 2020

  Cloud Infrastructure Engineer
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  UKG (Ultimate Kronos Group)

  Aug 2020 - now

  Cloud Engineer