Clarien Braxton

Clarien Braxton

Technician

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location of Clarien BraxtonAnnandale, Virginia, United States

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  • Timeline

  • About me

    Production Support Analyst & Project Manager at Asurion

  • Education

    • SUNY Brockport

      2000 - 2003
      Computer Science
    • Keller Graduate School of Management of DeVry University

      2004 - 2007
      Master's degree Management Information Systems,Security concetration
  • Experience

    • WCCL Labs, Inc.

      Jul 2001 - Sept 2003
      Technician

      Tailored Procedures on a 9700-Calibration System using a Visual Basic module, this module was connected to MS Excel programs to produce calibration reports.Removed problem code to allowed for optimization of calibration process resulting in an increase productivity.Revised company calibration reports. Modified a Relational database using SQL.

    • Asurion

      Jan 2006 - now

      The Release and Deployment Manager is responsible for the planning, and testing of all software and hardware to create the release package for the delivery of, or changes to, the designated service. The Release and Deployment Manager has the following responsibilities:• Manage all aspects of the end to end release process• Update service knowledge management system • Ensures coordination of build and test environments teams and release teams• Ensures teams follow the organization’s established policies and procedures • Provides management reports on release progress• Service release and deployment policy and planning Deals with release package acceptance including business sign off • Deals with service roll out planning including method of deployment• Deals with release package testing to predefined acceptance criteria• Signs off the release package for implementation• Deals with communication, preparation and training • Audits hardware and software before and after the implementation of release package changes• Installs new or upgraded hardware• Deals with release, distribution and the installation of packaged software Show less

      • Production Support Analyst & Project Manager

        Mar 2018 - now
      • Release Manager

        Nov 2010 - now
      • IT Support Specialist

        Jan 2006 - Nov 2010
  • Licenses & Certifications

    • Scrum Master

      Scrum Alliance
      Jan 2016