Shreya Thomas

Experience

• 

  Teleperformance

  Jun 2021 - Jul 2022

  Customer Service Department

  Worked as a customer service representative for a UK process called National Rail Enquiries. Assisting customers with train times, fares, and general inquiries. Offering advice to take the best route possible and helping customers in real- time basis.

• 

  3 Minds Digital

  Jul 2022 - Feb 2024

  Account Executive

  • Understanding client goals/objectives and their creative requirements including Branding, Packaging, Ul /UX Design, social media, Content Development, Web Development, Graphic Design, Digital Marketing and more.• Identify growth opportunities from the client portfolio and drive revenue by upselling. Maintaining profitability of all the projects and completing projects within stipulated timelines.

• 

  Whitedot Adverts

  Feb 2024 - Jun 2024

  Client Servicing Executive

  I had the opportunity to work closely with notable brands such as ICICI Bank, Haldirams, and Syntel Telecommunications. My role involved overseeing digital strategies, ensuring seamless client communication, and driving campaigns that aligned with brand objectives and audience engagement.

• 

  Tonic Worldwide

  Aug 2024 - Jan 2025

  Senior Client Partner

  I’ve had the pleasure of amplifying the social media voices of brands like Badshah Masala and Bridgewater Consulting Group. With a dedicated focus on their digital presence, I managed their pages, brought brand stories to life, and designed campaigns that resonated with audiences and elevated visibility across platforms.

• 

  The Bombay Digital Company

  Jan 2025 - now

  Human Resources Executive