Ella Sylvester

Experience

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  Tavern Croton on Hudson

  Aug 2020 - now

  Waitress

  • Deliver customer service for a 190-seat American bistro that serves upscale bar fare in a convivial atmosphere• Lead a staff of 11 colleagues during rush periods to foster and promote teamwork while ensuring exceptional service and guest dining experience• Achieve the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders, increasing the restaurant's revenue

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  The Professional Sales Organization

  Sept 2022 - now

  • Nominated for the extensive E-board process, which involved several calls and collaborations with Alumni while working on initiatives to promote growth within the organization from a recruitment and corporate relations standpoint• Formulated and currently implementing a long-term strategic plan to increase enrollment within the University and strengthen the Sales minor at Temple with the end goal of having 100 sales minors leading to the creation of a Sales Major• Collaborate with executive team to efficiently delegate managerial and administrative tasks to department directors, while simultaneously coordinating the organization’s Fox Sales Challenge hosting 50 competitors and 12 corporate sponsors Show less • Taught sales education on a weekly basis, helping students learn the fundamentals of sales to obtain their PSO sales certificate at the semester-end Fox Sales Challenge, while also introducing the sales prompt to the competitors of FSC • Coached and created preparations for upcoming competitions within the organization with attention to detail and strong communication skills that allowed effective leadership and motivation of the team toward future success.• Participated in the National Shore Sales Challenge, showcasing sales skills and teamwork in a highly competitive setting Show less • Completed the Fox Sales Challenge as a finalist, showcasing exceptional sales skills while networking with PSO sponsors • Employed negotiation tactics through participation in a roleplay competition against fellow members, showing strong communication and teamwork skills in a competitive setting, while also constantly learning new sales skills to utilize • Participated in the TCNJ sales competition as the only freshman from Temple University, allowing the opportunity to showcase skills in a competitive environment and further develop abilities in sales and marketing. Show less

  • Vice President

    Sept 2023 - now

  • Assistant Director of Sales Education

    Dec 2022 - Sept 2023

  • Member

    Sept 2022 - Dec 2022
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  Sloppy Plate

  Oct 2022 - Dec 2022

  Commission Sales Intern

  • Issued information and sold premium products for a small family-owned startup, creating nutritious, balanced, and 100% human-grade restaurant-quality food customized for dogs• Successfully pitched company values and product information through persuasive messaging, tailoring messages to the consumer to influence customer buying decisions, as well as handling consumer objections to complete the sale• Extended customer subscriptions and provided discounts and promotions to maintain high customer retention rates and encourage continued use of the service or product while also introducing new products to retained customers Show less

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  Delta Zeta Sorority

  Jan 2024 - now

  Local Partner Chair

  •Actively seek and establish new local partnerships for speech and hearing initiatives, demonstrating a proactive approach to community engagement• Develop and implement a comprehensive fundraising strategy, committing to donate 10% of the funds raised to the designated organization, showcasing a philanthropic commitment to social impact• Lead the planning and execution of high-impact awareness events for the organization, aligning with the goal of not only raising funds but also fostering widespread understanding of their mission• Manage logistics and coordinate tasks efficiently, ensuring the seamless execution of events. Empower every member of the sorority, as well as external contributors, to actively participate and contribute to the success of the initiatives Show less

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  Temple University Fox Fund

  Jan 2024 - Apr 2024

  Associate Analyst

  - Collaborate with a group of five students in a virtual student fund to identify and pitch undervalued equities- Utilize industry software tools including Capital IQ and FactSet to perform fundamental research and analysis- Assist in the creation of a comprehensive initiating coverage report detailing a company’s catalysts, valuation, and risks

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  Horizon Kinetics LLC

  Jun 2024 - Aug 2024

  Research Analyst Intern