Renu Pratap Singh

Experience

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  Airtel

  May 2010 - Jun 2010

  Summer Intern

  Project Title:- "Organization Design – Structures and Processes "- It covered Airtel’s restructuring, employee’s survey in relation to company’s structures and work culture, findings, analysis and recommendations.Responsibilities: Tele-calling new recruits, Assisted the staff of project on Network Service Group (NSG), was responsible for participant’s attendance in workshops, secretarial work.

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  Mindworks Group

  Jan 2011 - Sept 2011

  Associate Consultant

  staffing and recruitment

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  IMR - Digital & Social Media Marketing Agency & Sales Training For Dealerships and Businesses

  Dec 2011 - Sept 2012

  Assistant To Chief Executive Officer

  Office Administration Responsible for employee attendance, facilities, interaction with clients, maintenance agencies, suppliers Screening all visitors, telephone calls, procuring services/products in most economical way, etc. Liaising with companies and FICCI over business proposals, coordination in firm's various events/exhibitions (Defexpo '12, MSTI, Heli UV India) and also took care of book review.

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  GE

  Sept 2012 - Jun 2014

  Executive- HR Operations CoE

  Prepared process maps/SOP’s for HR Ops processes Employee files documentation Executed workflow requests received from employees on Visa letters, employment, salary-address proofs/ claims/reimbursements using e-tool Created offer letter of the selected candidates, BGC & onboarding initiation via workflow requests Acted as end point of contact for customer escalations and ensured a high-quality customer experience; streamlined services for process HR Ops best practices. Coordinated with cross-functional teams for salary processing including full and final settlement & to ensure aptness in payroll management2 Projects:-Recruitment CoEHR Operations CoE Show less

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  Volkshochschule Teltow-Fläming

  Jan 2015 - Jul 2017

  Foreign Language Studies

  Relocated to Germany for study purpose. Student- German Language courses - level A1, A2, B1 and B2 level (semi advanced level ).

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  HCLTech

  Dec 2017 - Nov 2018

  German Language Specialist

  IT Service Desk for Bombardier Transportation GmbH (Germany, Austria & Swiss)Level 1 troubleshooting via Remote Desktop Connection for below:-Software/ Utilities: MacAfee drive encryption, Lotus Notes, SAPConfiguration & Troubleshooting of Lotus Notes 6.5.To perform installation, setup, configuration, upgrading and maintenance of desktop PC, Printers, OS, softwareMaintenance and troubleshooting of LAN issuesVPN configuration for roaming users and installation, Citrix client configuration and troubleshooting.Account unlocking and password reset on Active directory for users. Show less

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  NTT DATA North America

  May 2019 - now

  Serving a leading German car manufacturer- Infra and UHD Onboarding and Offboarding- SAP GUI: time entries and WBS management- Inventory management (account Headsets and Yubikeys)- SPOC between executives and employees /clients- Assist in annual TISAX audit- JIRA Story processing : GUID & UNIX role creation- Coordinate/Facilitate team events, gifts and rewards for individuals and team- Schedule meetings, calls, conference rooms

  • Administrative Assistant Senior Analyst

    Sept 2022 - now

  • Administrative Assistant- German Translator

    May 2019 - Sept 2022