Experience

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  Databank computers

  May 2006 - Apr 2007

  System administrator

   Managing & maintaining windows server 2003 Managing Active directory users/computers/OU. Managing Domain policies. Configuring & problem resolving of Lotus notes solving hardware problem handling local area N/W Network/Local Printer installation & managing

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  Allied digital services limited

  Apr 2007 - Apr 2009

  Sr.customer support engineer

   managing active directory Configuring & problem resolving of MS Outlook Antivirus management taking user data back-up solving hardware problem handling local area N/W Configuring & problem resolving of Lotus Notes Mail Client. Managing 12 Different jobwork site of company Antivirus management taking user data back-up solving hardware problem handling local area N/W

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  Schott kaisha pvt ltd

  May 2009 - Sept 2021

  Deputy manager

  Deputy Manager (Apr 2018 – Present)• Managing All IT Infra for All Units.• Managing Vendors & suppliers for IT infra procurement.• Managing Support team for Quick resolution of User’s Query.• Taking care of Backup of SAP & DR site.• Providing Quick Support & resolution to Query of All VIP Users.• Working with Project team & Consultant for Upcoming Unit for Complete Smart datacenter.• Managing Office 365 & other software licensing Portal.• Managing SOPs & Documentation related hardware & software.• Managing IT staff, includes training, conflict resolution and work load management• Providing effectiveness of solutions by interacting with user base and understanding their challenges• Managing Networker software for taking SAP Backup.• Solving Routine SAP basis related issue like authorization, moving transport request etc.• Developing and implementing all IT policies and procedures.• Developing annual budgets for new and ongoing IT projects and ensured operation within parameters.• Managing financial aspects of the IT Department, including purchasing, budgeting, and budget review• Working effectively with various stakeholders (executives, department heads, end users, vendors) to define business and systems requirementsAchievements • Successfully Designed & Implemented Wireless Zone of Access point as a part of SAP APO Project• Successfully Configured RF Scanner as a part of SAP APO Project.Asst. Manager (Apr 2014 - March 2018)• Managed Skype Video Conferencing Services• Managed All ISP for their P2P & ILL Services• Managed SAP & VMware Backup Via Networker Management Console• Team member of SAP Hana Implementation team for leading Infra part. • Managed Two Remote Location Site• Managed VMware vSphere Client• Designed and monitored performance of the enterprise network; local and wide area networks Show less

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  Dadachanji group

  May 2009 - now

  Deputy manager of information technology