Sylvie Gill

Experience

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  Four Points By Sheraton Perth

  Mar 1990 - Dec 1990

  Room Attendant

  A part time job while I was a student.

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  Harley Poynton Limited

  Apr 1990 - Apr 1990

  Secretary

  A week job training by providing secretarial and administrative support assistant.

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  Grand Hyatt Jakarta

  Feb 1991 - Nov 1995

  In general the secretary was required to support both Directors in order to smoothen the Front of the House operations with secretarial and administrative assistant as well as any particular projects held in the Hotel in which under the supervision of the Resident Manager, i.e. Major renovation of F&B outlets, laundry, etc. Reporting directly to Director of Sales, the main duty was to organize the database and information, followed up the sales calls conducted by Sales Managers. Responding to individual and group quotations, site inspections and familiarization trips. Involved in any of Sales Activities held inside and outside the Hotel. Reporting directly to the Executive Secretary. The main duty of the job is to support the operations of the Executive Office of the General Manager with secretarial and administrative assistant, handle confidential matters discreetly, and address all requirements from owning companies which related to the Hotel operations to the respective departments. Maintaining a good relationship with owning companies’ personnel. Providing administrative assistant to the Public Relations Manager of the Hotel and other staff within the department. In general, the secretary was required to understand and be familiar with all activities in the Hotel, i.e. advertising schedule, Hotel promotions schedule, maintaining a good relationship with the appointed advertising agency of the Hotel. Involved in any activities held by the Hotel. Performed duties for all guests whom required secretarial services, i.e. typing, handle incoming and outgoing faxes, telex, airline tickets arrangements, interpreters, meeting arrangements, etc. Managing the reservations received, ensure they were all keyed in to the system and follow up all necessary requirements and administrative advance arrangements prior the guest checked in.

  • Secretary to the Resident Manager and Director of Rooms

    Feb 1995 - Nov 1995

  • Secretary to the Director of Sales

    Nov 1994 - Jan 1995

  • Junior Executive Secretary to the General Manager

    Nov 1993 - Nov 1994

  • Public Relations Secretary

    May 1993 - Nov 1993

  • Business Center Secretary

    Jun 1992 - May 1993

  • Reservation Staff

    Feb 1991 - May 1992
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  DHL

  Dec 1995 - Jan 1997

  Executive Secretary to the Technical Advisor Finance

  Providing secretarial and other administrative support assistant to the Technical Advisor Finance who was the Finance Trainer for the whole DHL in South East Asia. In charged to handle insurance claims for all DHL’ vehicles in the whole branches in Indonesia, obtained figures from the system to produce month end financial report. Other additional tasks were to prepare training materials required for any Training scheduled within South East Asia countries, and organize all necessary arrangements such as training materials, slides, hotel reservation, venue of the training, the participants of the training, etc. Show less

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  Hotel Victoria International Makassar

  Jan 1997 - Sept 1997

  Executive Secretary

  Providing secretarial and other administrative supports to the General Manager of the Hotel and running the operations of the Executive Office as well as the Business Center of the Hotel by assisting the guests for any secretarial service required during their stay. Often the Executive Secretary was required to support other departments in translating documents, their correspondence, conducting site inspections to represent the General Manager on his absent, etc.

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  Bali Gardenia Resort and Apartment

  Oct 1997 - Dec 1998

  Executive Secretary

  Supporting the operation of the General Manager Executive Office and other Executive Committee Members (Rooms Division Manager, Financial Controller and Chief Engineer). By providing secretarial and other administrative support assistant to smoothen the Hotel Operations both in front and back of the house. The job mainly involves routine work of coordinating the respective departments of the Executive Members. Additional task was to develop in house printing materials such as flyers, invitations, notice boards, menus, and other materials which related to in house promotions of the Hotel. Show less

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  Grand Nikko Bali

  Dec 1998 - Aug 2000

  Assisting the Director of Human Resources in organizing the 702 employees of the Resort including interviewing new employees, review and prepare in house training for the employees, as well as maintaining the good welfare for the employees, such as activities, facilities and benefits. Controlling the medical expenses, annual leave and to make sure that all employees enjoy to work for the company in order to give their utmost in providing the very best service for the guests. In June 2000 assigned to be in charged as well as Recreation Manager, directly supervised 15 staff to maintain all activities at the beach and swimming pool areas and ensure guest satisfaction and safety meets. Show less The main duty of the job is to support the operation of the Executive Office of the General Manager, Executive Assistant Manager and Owner Representative by providing secretarial and other administrative support assistant. Maintain Hotel’s contracts and agreements with outside counterparts, the Executive Secretary was often required to treat confidential correspondence discreetly such as salaries for the hired Expatriates and others, which contains some values for the entire Hotel Operations and employees. Show less

  • Assistant Personnel Manager

    Apr 2000 - Aug 2000

  • Executive Secretary

    Dec 1998 - Apr 2000
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  Estrella - Mandalay, Myanmar

  Oct 2000 - Mar 2007

  Owner
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  Hanoi International Women's Club - Vietnam

  Jun 2007 - Oct 2008

  Layout Editor, Advertising and Website Coordinator: Lotus News, Vietnam

  The Hanoi International Women's Club (HIWC) is a non-profit group whose membership is open to all expatriate women living in Vietnam. Formed by a group of 30 Diplomatic ladies in 1986, the HIWC has today evolved into a dynamic entity with an average annual membership of 250 - 400 women from approximately 50 countries. The objectives of the HIWC: are to promote the development of social, charitable and cultural activities among its members, the Hanoi based expatriate community, and the people of Vietnam; and to provide a forum for expatriate women to identify and discuss issues of common interest regarding their personal and professional lives in Vietnam.I was their coordinator who produced their Lotus News Monthly Newsletter, all the advertising matters inside the Newsletter as well as maintaining the contains of their website. Show less

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  The Ritz-Carlton Jakarta, Mega Kuningan

  Feb 2011 - Jul 2014

  Executive Admin Assistant to General Manager and Resident Manager

  Provide Administrative support for the General Manager & Resident Manager including computer data input, verbal and written correspondence. Working closely with each Guidance Team for all reports and daily tasks. Assist General Manager in overall plan implementation of goals and objectives. Coordinate travel arrangements the General Manager’s business travel needs and expense reports. Maintain accurate trace files and communicate daily traces to the General Manager. Document and maintain appointment calendar for the General Manager. Comply with all hotel and departmental policies and procedures, services/features and hours of operation. Attend designated meetings, take minutes, and distribute. Maintain a confidential current management telephone roster and distribute to designated personnel. Assist VISA and working permit application for all Expatriates and any travel itinerary arrangement. Show less

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  Domino's Pizza Indonesia

  Aug 2014 - Nov 2017

  Office Manager
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  IKEA

  Nov 2017 - now

  • People & Culture Business Partner Manager

    May 2025 - now

  • People & Culture Business Partner Manager

    Sept 2019 - now

  • HR and General Affairs Manager

    Aug 2018 - Aug 2019

  • Office Manager

    Nov 2017 - Aug 2018