Niamh Kenny

Experience

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  Next PLC (NXG)

  Nov 2013 - Jun 2014

  Sales Assistant

  Greeting customers who enter the shop. Assisting shoppers to find the goods and products they are looking for. Being responsible for processing card and cash payments. Answering queries from customers and deal with any customer complaints. Stocking shelves with merchandise and making sure the store was kept clean. Dealing with customer refunds. Receiving and storing the delivery of large amount of stock. Keeping up to date with special promotions and putting up displays. Show less

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  Permanent tsb

  Jun 2015 - Sept 2015

  Cashier

  I had a lot of responsibility in this position:Receive and count working cash at beginning of shift, Identify customers, validate and cash checks, Accept cash and checks for deposit and check accuracy of deposit slip, Process cash withdrawals, Perform specialized tasks such as preparing cashier's checks, personal money orders, and exchanging foreign currency, Attempt to resolve issues and problems with customer's accounts, Explain, advise on and promote bank products and services to customers. Show less

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  Debenhams

  Oct 2015 - Jan 2016

  Food Services Assistant

  In this job I had to:Providing good customer service Clearing and cleaning tables Helping in the wash Restocking shelves Helping at the coffee bar

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  FMI Field Management Ireland

  Jan 2016 - May 2016

  Demonstrator

  Show the consumer new products that have come onto the market and help promote rebranded products. My responsibilities included:Setting up and taking down demonstration stand. Providing excellent customer service Cooking and serving the product being demonstrated Time management ( as I was not supervised) Excellent product knowledge ( new product every week) Counting stock sold Filling up reports at the end of each day Keeping a clean work place Having allergy information Show less

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  Permanent tsb

  Jun 2016 - Sept 2016

  Cashier

  This was my second summer in this position where I held all the same responsibilities:Receive and count working cash at beginning of shift, Identify customers, validate and cash checks, Accept cash and checks for deposit and check accuracy of deposit slip, Process cash withdrawals,Perform specialized tasks such as preparing cashier's checks, personal money orders, and exchanging foreign currency, Attempt to resolve issues and problems with customer's accounts,Explain, advise on and promote bank products and services to customers. Show less

• 

  Diesel

  Nov 2016 - Sept 2020

  Delivering good customer service on the shop floor and dealing with queries and problems along with dealing with deliveries. Most days involve:Greeting customers who enter the shop. Assisting shoppers to find the goods and products they are looking for. Being responsible for processing card and cash payments. Answering queries from customers and deal with any customer complaints. Stocking shelves with merchandise and making sure the store was kept clean. Dealing with customer refunds. Receiving and storing the delivery of large amount of stock. Keeping up to date with special promotions and putting up displays. Show less

  • Supervisor

    Sept 2018 - Sept 2020

  • Sales Assistant

    Nov 2016 - Sept 2018
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  Thorny's sports bar

  Jun 2017 - Aug 2017

  Server

  I worked here while I was doing my J1 in South Carolina. This job entailed:Setting up the soda machines and the tea and coffee machines in the morning and cleaning them in the morning.Serving customers their food and beverages and making sure they experience the best service possible.Being responsible for all the cash and card receipts taken in that day and cashing up at the end of a shift.Cleaning your section at the end of the day.

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  Shells Cafe and Little Shop

  Sept 2020 - Apr 2021

  Online Sales Supervisor & Barista

  Provided exceptional B2C and B2B customer service, effectively cross-selling products to new businesses.Managed finances related to the online store.Assisted senior management in handling customer queries and complaints through phone, email, and in-person interactions.Responsible for shop merchandising to create an engaging retail environment.Managed online sales platforms such as Shopify for the shop and implemented click-and-collect systems for food, ensuring seamless customer interactions. Show less

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  Future Cast (Construction & Quarrying)

  Apr 2021 - now

  Managed employee time and attendance, annual leave, absences, and payroll processing with a focus on accuracy and timeliness.Successfully secured grants and managed budgets, ensuring compliance with funding requirements and Key Performance Indicators (KPIs).Oversaw general day-to-day bookkeeping, including purchase orders, invoices, and payments.Developed financial predictions and spreadsheets for ongoing and new projects.Performed day-to-day office and HR administration tasks.Administered Industry 4.0 Skillnet accounts and conducted related administrative duties. Show less

  • Erasmus Research and Grants Consultant

    Sept 2023 - now

  • Finance, Payroll & HR Manager

    Apr 2021 - Sept 2023
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  Link Group (LNK)

  Nov 2023 - Jun 2024

  Payroll Officer
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  Humanity Health Group

  Sept 2024 - now

  Payroll Officer