Arjun Das

Experience

• 

  Cognizant Technology Solutions

  Sept 2011 - Aug 2012

  Programmer analyst trainee

  • Quality Assurance Testing of deliverables within a stipulated time. • Writing Test cases• Execution of Test cases• Defect Logging• Managed Overall Execution, Reporting and Documentation.• Worked with Onshore and Development team to get details.• Prioritize time sensitive features so they were executed on priority• Active Participation in daily scrum calls.• Provided feedback on the enhancement to be incorporated into the script.

• 

  Gujarat State Petroleum Corporation Ltd

  Jun 2015 - Jul 2015

  Intern

  Designing well trajectories for directional well using COMPASS software and Selection of casing using CASING SEAT software.

• 

  Oil and Natural Gas Corporation Ltd

  Mar 2016 - May 2016

  Project Intern

  Design Of Drilling Fluid to address well complication and mud loss

• 

  Petrolink

  Apr 2017 - Aug 2021

  Establishing real-time data transmission and processing WITS and WITSML data using in house application.Design and compose real-time display plots to visualize data per client requirement.Troubleshooting any data transmission and data quality issues by interacting with crew personnel.Update well profile and BHA information for modelling and representation on the view through the course of the well. Monitoring Real-Time Data during the course of the well and reporting identified issues for a wide base of clients worldwideCross-referencing and verifying data sanity and quality across all well data providers which include instrumentation, LWD/MWD and mudlogging data

  • Junior Real Time Data Admin

    Dec 2018 - Aug 2021

  • Petroleum Data Analyst

    Apr 2017 - Dec 2018
• 

  ART Technology and Software India Pvt. Ltd

  Sept 2021 - Jan 2022

  Service Monitoring Analyst

  Real-Time Monitoring and timely evaluation of banking transactions of all the clients acrossthe globe.Reporting and documenting any stoppage/blocker issue using JIRA service management tool.Addressing the Client request/queries using JIRA Service management tool.Communicating with clients via mail/calls to get a fix on the issue.

• 

  Valorem Reply

  Jan 2022 - now

  Technical Analyst

  Serve as the primary point of contact for the client, understanding their needs and ensuringthey are met.Develop and implement strategies to drive customer success and satisfaction.Analyze customer feedback to identify areas for improvement and develop action plans.Develop and maintain strong relationships with clients, acting as a trusted advisor.