Reshmi Prabhu

Team Leader-Process Assurance

6000 followers

Mumbai, Maharashtra, India

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Timeline
Skills
Bpo
Service delivery
Process excellence
Team management
Vendor management
Outsourcing
Transition management
Six sigma
Employee engagement
Business process improvement
Management
Process consulting
Cmmi
About me
Head-Quality and KM at Reliance Capital Asset Management Ltd.
Education
- Indian Institute of Management Ahmedabad
  2019 - 2019
  Design Thinking
- University of Mumbai
  -
  Bachelor's degree Microbiology and Biotechnology
- SYMBIOSIS INTERNATIONAL UNIVERSITY
  2019 - 2021
  Postgraduate Diploma in Business Administration Operations
- XLRI Jamshedpur
  2016 - 2016
  Management Development Program Enhancing Leadership Capabilities
Experience
- GTL Limited
  Oct 2001 - Jan 2006
  Team Leader-Process Assurance
- Wipro
  Jan 2006 - Mar 2015
  - Sr. Manager Corporate Quality -Head Audit Office and Customer Advocacy
    Jul 2013 - Mar 2015
  - Sr. Manager Corporate Quality| Lead Transition Quality, Global Analytics and Automation
    Apr 2012 - Jun 2013
  - Manager Process Excellence US and Mexico Region | Consulting| Transition
    Apr 2010 - Mar 2012
  - Deputy Manager -Global lead-Analytics and Automation| Transition specialist| Consulting
    Mar 2008 - Mar 2010
  - Assistant Manager| Transition| Solutioning| Consulting| Customer centricity leader
    Mar 2007 - Mar 2008
  - Senior Executive | Process excellence and consulting
    Jan 2006 - Mar 2007
- Nippon Life India Asset Management (Singapore) Pte. Ltd
  Mar 2015 - Dec 2020
  - Assistant Vice President | Head Business Excellence
    Apr 2018 - Dec 2020
  - Associate Vice President| Head Business Excellence
    Apr 2016 - Mar 2018
  - Chief Manager | Head Business Excellence
    Mar 2015 - Mar 2016
- Piramal Capital & Housing Finance Limited
  Dec 2020 - now
  - VP | Head Business Excellence
    Apr 2022 - now
  - Jt.VP | Head Business Excellence
    Dec 2020 - Mar 2022
- Piramal Capital & Housing Finance Limited
  -
  Executive Vice President-Head Business Excellence
Licenses & Certifications
- Scrum Alliance Certified Scrum Professional
  Scrum Alliance
  Nov 2020
- Customer Experience Masterclass
  Uplifting Service - Ron Kaufman
  Nov 2008
- Certified Scrum Product Owner (CSPO)
  Scrum Alliance
  May 2025
- Lean Six Sigma Master Black Belt
  BMGI
  Jul 2018
- Business Analytics
  EduPristine
  Jan 2015
- Certified SAFe® 6 Agilist
  Scaled Agile, Inc.
  Oct 2023
Volunteer Experience
- Teaching Underpriviledged Children
  Issued by Wipro Cares on Jan 2008
  Associated with Reshmi Prabhu
- Corporate Social Responsibility Core group
  Issued by Nippon India Mutual Fund on Jul 2019
  Associated with Reshmi Prabhu