Experience

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  Teleperformance

  Oct 2016 - Dec 2017

  Apple technical support advisor
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  Sam's club

  Mar 2017 - Feb 2018

  Cashier
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  United states air force

  Apr 2018 - Mar 2022

  System administrator
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  Teksystems

  Mar 2022 - Mar 2023

  Help desk technician
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  15c inc

  Apr 2023 - now

  Contractor

  I acquired proficiency in configuring Active Directory, DNS, and networking systems, ensuring seamless interconnectivity between various IT resources. This experience equipped me with the ability to provide expert guidance for infrastructure-related challenges.Further, I learned how to deploy complex architectures, including those analogous to multi-data center setups utilized by tech giants such as Microsoft, Amazon, and Google. This knowledge was supplemented by experience with Hyper-V role enablement, allowing me to create and manage virtual machines and their resources efficiently.My training extended to managing network configurations, where I learned to configure TCP/IP on virtual network routers and manage Windows Routing and Remote Access for seamless network operations. This also involved installing and configuring Active Directory Domain Controller and DNS Servers in both Production and Disaster Recovery (DR) data centers.Working with Active Directory, I created and managed Group Policy Objects to enhance network security and operational efficiency. Moreover, I added and joined servers to Active Directory, which ensured secure user management and policy enforcement.On the network maintenance front, I validated and troubleshooted network connectivity between data centers, ensuring optimal data flow and minimal latency. I also created Active Directory sites for better organization and control over network resources and initiated & validated Active Directory replication to ensure data consistency across different locations.Finally, I played a crucial role in disaster recovery operations. I created AD servers in the DR data center and added/joined servers, which ensured business continuity and data integrity during potential disaster scenarios. Show less