Juju Juherih

Experience

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  PT Pilar Mitra Proteksi

  Nov 2021 - May 2022

  Admin Operation

  - Managed office operations including handling participant inquiries, complaints, and resolving issues related to insurance clients.- Maintained and organized company documents to support operational activities.- Collaborated closely with marketing and finance departments to ensure data consistency and smooth problem-solving processes for insurance participants.- Assisted in preparing and reconciling financial reports in coordination with the finance team to meet regulatory requirements.- Gained hands-on experience in processing financial report data and preparing reports for submission to the Financial Services Authority (OJK).Key Achievements:- Successfully handled participant complaints and resolved various operational issues, enhancing customer satisfaction.- Supported the management of insurance participants and facilitated cooperation agreements with new clients.- Developed a solid understanding of financial reporting processes in compliance with regulatory standards. Show less

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  SDN Cipinang Besar Selatan 20 Pagi

  Feb 2023 - Jun 2023

  Kampus Merdeka Mengajar

  Volunteer TeacherSemester 6 (Year 2023)- Taught and guided elementary students in core subjects such as Mathematics, Indonesian Language, and Natural Sciences.- Developed creative and interactive teaching methods to enhance student engagement and understanding.- Helped create a positive learning environment that supports character development and soft skills.- Collaborated with teachers and school staff to design learning materials tailored to students’ needs.- Improved communication and leadership skills through hands-on teaching experience. Show less

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  PT. Jongka Indonesia

  Jul 2023 - Aug 2023

  Internship Admin Marketing

  - Received, created, and managed marketing administration documents to support daily operations.- Prepared and reported petty cash transactions, invoice performance, and cash expenses with accuracy and timeliness.- Processed ticket submission forms from admin and marketing teams to ensure smooth workflow.- Assisted in preparing marketing materials such as brochures and product samples based on requests from marketing and consumers.- Coordinated with marketing and sales teams to streamline communication and improve administrative processes.- Maintained organized records to support audit and reporting activities. Show less

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  Kantor Pengawasan Dan Pelayanan Bea Dan Cukai KPPBC

  Sept 2023 - Nov 2023

  Finance & Treasury Intern

  - Assisted in financial administration and treasury management within the KPPBC unit.- Supported transaction recording and monitoring in compliance with internal procedures and regulations.- Verified supporting documents and contributed to monthly financial report preparation.- Collaborated with the team in budget management and monitoring fund utilization.- Developed analytical skills and gained understanding of government financial management systems.

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  PT Bank Rakyat Indonesia (Persero) Tbk

  May 2024 - now

  Back Office Assistant

  - Manage national interbank clearing processes through the Settlement Real-time Clearing (SRK) system, ensuring transactions comply with bank SOPs and Bank Indonesia regulations.- Verify, monitor, and validate incoming and outgoing clearing transactions with high accuracy.- Coordinate with branches and related units to resolve transaction errors or data mismatches.- Prepare daily, weekly, and monthly reports for internal and external audit purposes.- Identify and resolve operational technical issues to maintain smooth clearing processes.- Organize and maintain systematic documentation and archiving of clearing transactions.Achievements:- Maintained 100% transaction accuracy throughout tenure with minimal error rates.- Contributed to improving the operational efficiency of the team’s processes. Show less