Benjamin Allin

Experience

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  The Mansfield

  Jan 2002 - Jan 2003

  Overnight Manager
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  W Hotels

  Jan 2003 - Dec 2004

  Overnight Front Desk Manager; Manager on Duty

  Resolved customer and employee conflicts in a union environment through effective negotiation and peacebuilding practices. Trained my overnight staff to use teamwork to resolve customer conflicts resulting in a steady rise up to the top of the customer service rankings.

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  Ace Parking

  Dec 2004 - Dec 2005

  Assistant Manager

  I negotiated and managed the interests of ACE Parking and the Sheraton Hotel toward mutual satisfaction resulting in increased business opportunities with Sheraton Hotels for ACE Parking in other locations.Resolved and prevented conflicts by effectively identifying and anticipating customer and employee needs resulting in increased client satisfaction and trust.Trained and motivated an international team of on-call and regular employees towards performing excellent customer service and teamwork. My staff was multicultural from diverse age, economic, and educational backgrounds. Show less

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  Hertz Local Edition

  Jan 2006 - Feb 2007

  Associate Manager
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  Freelance

  Feb 2007 - Sept 2012

  ESL Teacher and Intercultural Trainer

  ESL Instructor Daily marketed and sold my skills and and expertise at higher education institutions and international companies resulting in a growing demand for my services and a doubling of my rates. • Recognized for my Intercultural ESL curriculum serving UNIST/Ulsan University students that combines communicative and transformational learning strategies. • Provided diversity and intercultural communication training for three Korean companies.• Counseled university and adult students about their academic and personal needs. • Produced intercultural programming to prepare students for international education. • Programming developed skills in active listening and cooperative problem-solving. • Supervised and coached the performance of eight ESL instructors. Show less

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  The Institute for the Facilitation of Intercultural Relationships LLC

  Oct 2012 - Feb 2016

  Intercultural Relationships Facilitator/Trainer.

  Promoted this business to mediate disputes and provide conflict resolution training services. Registered with the Georgia Office of Dispute Resolution as a mediator.

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  The Interactive College of Technology

  Feb 2013 - Feb 2014

  English as a Second Language Instructor

  • Advised and assisted immigrant and refugee populations seeking better employment opportunities.• Helped immigrants and international students communicate with teachers, doctors, and service providers.• Encouraged international students to attend local cultural and social events resulting in a more satisfying student experience.• Developed private online learning community groups for each class through social media resulting in improved rates of academic success and student retention. Show less

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  CCB Atlanta

  Feb 2014 - now

  ESL Instructor
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  Interface Ministries, Inc.

  Sept 2015 - now

  Community Engagement Organizer and Intercultural Peacebuilder
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  International Education Peace Volunteers

  Aug 2021 - now

  Executive Director

  I serve as the leader of this all-volunteer non-faith-based 501c3 nonprofit organization.