Larisa Rany

Experience

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  Salisbury Newsagency

  Jan 2016 - Jan 2019

  Customer Service Team Member

  As a valued Customer Service Team Member, I provided an exceptional level of service when processing sales, managing enquiries and resolving issues. I assisted with restocking shelves, unpacked incoming orders and managed opening and closing procedures.

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  QIS Packaging

  Jan 2020 - Feb 2023

  Quoting Officer & Social Media Coordinator

  As Quoting Officer I am responsible for managing high revenue client accounts, establishing strong working relationships and providing innovative packaging solutions. I provide an exceptional level of service when preparing client quotations and invoices and providing expert advice regarding products that meet client needs. I check and receive incoming product orders and work closely with suppliers regarding product availability, new product options and customer orders.As Social Media Coordinator, I develop and implement social media strategies to drive brand awareness and consumer engagement. I create and schedule social media content and shoot and edit video content and photography. I also assist with training and development of staff, prepare training manuals and write and update internal business policies and procedures. Show less

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  Department of Communities, Housing and Digital Economy Queensland

  Jan 2023 - Apr 2023

  Project Support Officer

  As a Project Support Officer on the Strategic Policy Team, I am responsible for providing support to digital project planning, delivery, and evaluation. I assist with the analysis and monitoring of correspondence and documents to inform senior management and stakeholders, while also providing support to team members in maintaining project documentation. I am skilled in preparing high-quality written materials such as research reports and analysis documents and assisting with the preparation and dissemination of meeting minutes, agendas, and email correspondence. My ultimate goal is to establish and maintain strong working relationships with key stakeholders to ensure the successful implementation of project activities delivered by the Customer and Digital Group. Show less

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  Department of Customer Services and Open Data and Small and Family Business

  Apr 2023 - now

  Senior Project Officer

  As a Senior Project Officer in the Strategic Delivery team at QGCDG (formerly part of Department of Transport and Main Roads), I contribute to the development and implementation of innovative strategies and policy reforms in collaboration with my colleagues across Queensland Government agencies. I focus on fostering digital inclusion, driving digital innovation and transformation, and supporting the growth of Queensland's digital economy.My responsibilities include identifying, analysing, and developing complex policy options, as well as providing high-level policy advice on major issues related to QGCDG priorities and key objectives. I have experience in preparing well-researched submissions, briefing notes, and presentations, while also effectively managing competing priorities and working collaboratively to deliver projects on time. Leading the development and delivery of the digital learning and support website, I am dedicated to ensuring that priority cohort Queenslanders are not left behind in the digital age. This project aims to bridge the digital divide, making sure that every Queenslander, irrespective of their background or challenges, has access to and can benefit from the evolving digital world. I coordinate cross-agency efforts, engage with stakeholders, and harness community insights to create holistic strategies that foster digital equity. Show less