Ciara Burton

Experience

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  CVS Health

  Nov 2007 - Jan 2009

  Cashier

  Processed customer transactions and provided exceptional customer service while ensuring accurate pricing, handled cash, check, and electronic payments while maintaining a clean and organized checkout area.

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  Coach

  Jan 2012 - Nov 2014

  Shift Lead

  Responsible for providing exceptional customer service to clients in a luxury retail setting. Establishing and maintaining relationships with clients, and providing a personalized shopping experience.

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  Jewish Family Service of Greater Dallas

  Jan 2014 - Feb 2016

  Meals on Wheels Coordinator

  At this job tenure, I was actively answering phones, responding to urgent inquiries, extending a warm welcome to visitors, forwarding calls, and generally helping workers and visitors. I was in charge of the MOW program and related vendor and volunteer events. I used my analytical skills to conduct research on wellness programming opportunities, resource center beneficial programs, and benefit vendors. I greeted guests, made payments, provided services, and entered greetings into Profiler.The value I drove during this role was:• Augmented 20% volunteer engagement by rearranging routes to be more effective and easier to reach potential clients. Meno dettagli

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  Syneos Health Communications

  Feb 2016 - Mar 2020

  T&P Operations Manager

  Serving as Operations Manager, I assisted in organizing and completing important projects, coordinating deliverables, and recognizing and fixing issues to prevent delays. I also effectively communicate with cross-functional teams across the entire organization. I managed inventory, tracking, and shipment of supplies for symposiums and meetings. I also conducted research on materials to be utilized in client development. I obtained quotes and samples from vendors for use. I planned weekly meetings to review project status and obligations associated with departments while guaranteeing the timely delivery of project deliverables. I also arranged department calendars, computed internal timetables, and organized department responsibilities. Using Concur, I finished journal entries and account reconciliations, kept a number of departmental papers, documented a number of internal reports, and ensured proper billing and timely closing of program partner departments.Here are some measurable accomplishments from this position:• Recognized and resolved issues for escalation and resolution raised from business activities and different job positions and liaised with corporate to collect information and develop client-specific programs.• Cooperated with members of account teams to manage accounting process's specifics and financial performance tools and discussed with project managers regarding projected costs for graphic and printing services.• Cultivated new hires on project setup, invoicing, and T&P capabilities as well as uploaded daily communications and incoming references for projects in Outlook - (program-specific).• Sustained financial reports for client projects to ensure effective identification and assessment of business operations.• Coordinated with stakeholders from all throughout corporation to develop new Oracle account management system.• Enabled staff with expenditure reports, issue research, and payment and temporary difficulties resolution. Meno dettagli

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  Targus Associates, LLC

  Jan 2021 - Jan 2021

  Administrative Assistant

  During this job tenure, I was responsible for maintaining project folders, updating the company's shared drive, managing shared files, and planning projects on a yearly and monthly basis. I utilized executive management abilities and structured processes to construct KMZ, wetland, pipeline, FEMA, aerial, Sanborn, topo, and site proximity maps defining the relevant properties. I also produced the necessary reports.Some of my prominent achievements in this role are mentioned below:• Reorganized company's standard operating procedures and produced PowerPoint presentations to teach office staff regarding request reports and outline properties.• Arranged invoices, checks, and recorded deposits in compliance with set standards. Meno dettagli

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  American Contractors Insurance Group

  Jan 2022 - Jan 2023

  RMS Associate
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  National Life Group

  Jan 2023 - now

  Case Design/Conservation Specialist