Jasmin Curtis

Experience

• 

  University of Massachusetts

  Sept 2006 - May 2012

  Safely operate 40’ buses while providing excellent customer service to the general public. Respond to inquires from the general public regarding UMass Transit Service operations. Train new employees in the safe operation of 40’ buses and prepare new employees for the Massachusetts State CDL Examination. Train new Driver Trainers in the way to instruct new employees in preparation for the Massachusetts State CDL Examination. Train new Radio Operators on standard operating procedures and the management of a public transportation fleet, including emergency management response. Monitor and manage all aspects of dispatch for a public transportation fleet of 40 vehicles and 150 employees. Identify and manage any unexpected challenges for vehicles while in revenue service.Coordinate and monitor emergency response efforts, while maintaining effective communication with transit management, police, and fire departments. Communicate effectively with mechanic staff regarding any mechanical issues affecting revenue service. Develop and implement contingency plans to ensure the continued smooth operation of the operations system. Monitor driver arrival and shift changes, ensure the smooth operation of transportation services. Show less

  • Teaching Assistant

    Sept 2010 - May 2012

  • Radio Dispatcher, Driving Instructor

    Sept 2006 - Feb 2012
• 

  VIP Tour & Charter Bus Company

  Sept 2012 - Jan 2013

  Motorcoach Operator

  Safely operate 45-foot motorcoaches while providing excellent customer service. Solve mechanical problems on route and communicate effectively with Dispatch and maintenance staff regarding any problems with vehicle operation. Maintain meticulous trip logs in compliance with FMCSA regulations. Maintain medical certification in compliance with DOT regulations and ensure compliance all federal DOT safety regulations.

• 

  BONNEY Staffing Center

  Jan 2013 - Nov 2013

  Staffing Specialist

  Completes employment verification and background screening for all new applicants. Conducts new-hire orientations and other on-boarding activities for new employees. Maintains accurate database files for current employees and client staffing orders. Manages client client accounts and coordinates temporary or permanent staffing according to client needs. Markets employees and other company services to current and prospective clients. Assists with other day-to-day activities, such as operating multi-line phone system, data-entry in ATS software, and processing new employee applications. Show less

• 

  Cooperative Alliance for Seacoast Transportation (COAST)

  Dec 2013 - Feb 2018

  Safety & Training Officer

  Participates in strategic planning initiatives that further the organizational mission. Trains new operators in the classroom and on-the-road in organization-owned vehicles. Evaluates newly hired operators and provides supplemental training as necessary. Assists in modification and development of safety and security related policies and procedures. Communicates safety and security policies to all employees and monitors the operation for safety and security risks. Manages the peer training program, running regular meetings to ensure the quality and consistency of instruction. Plans and runs regular operator meetings to provide ongoing training, promote company safety culture, and to obtain feedback from staff. Obtains and reviews video files from vehicle and facility camera systems for the purpose of operator review, collision and incident investigation, and disciplinary action follow up. Monitors functionality of camera systems and performs system maintenance and replacement. Collects and correlates accident reports, investigative materials, damage estimates and reviews with the Manager of Operations and Planning for appropriate action. Supports day-to-day activities of transit operations including: supporting Operators in the performance of their duties; coordinating vehicle needs; calculating, typing and distributing various reports, answering questions relating to operations; greeting and directing visitors; answering and directing incoming calls to appropriate individuals. Organizes and maintains confidential and general operational files including employee records, accident reports and correspondence, and statistical data as assigned. Show less

• 

  City of Greenville, South Carolina

  Sept 2018 - now

  Oversees and coordinates all safety and training programs and activities for Greenlink personnel including developing and implementing new-hire training program for Bus Operators and Bus Operators-in-Training. Conducts classroom trainings including developing participant guides and presentation materials. Acts as SC Third Party CDL Examiner. Manages the Accident Review Committee; makes recommendations on accident and incident preventability. Track safety trends and report data to the National Transit Database (NTD). Assist with interviews for all new Bus Operator-in-Training applicants. Acts as Drug and Alcohol Program Manager including overseeing the Department of Transportation (DOT)/Federal Transit Authority (FTA) drug testing process. Ensures compliance with Greenville Transit Authority (GTA) and FTA safety policies by conducting inspections of GTA vehicles and employee work sites. Ensures compliance with OSHA industrial hygiene standards by conducting informal site reviews within the Public Transit maintenance facility, Greenlink Terminal, and equipment storage sites. Serves as the Chief Safety Officer in the administration of GTA's Agency Safety Plan in compliance with the FTA Safety Management System (SMS) requirement. Assists the operations division during departmental emergency operations to ensure personnel and equipment operate in a safe manner. As directed, represents the Greenville Transit Authority (GTA) Board of Directors to transit stakeholders, as well as to applicable federal, state, and local government agencies. Show less

  • Deputy Director of Public Transportation

    Dec 2024 - now

  • Interim Operations, Safety & Training Manager

    Jan 2024 - Dec 2024

  • Safety Training Manager

    Jan 2022 - Jan 2024

  • Transit Operations & Safety Manager

    Sept 2018 - Jan 2022