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Vishaka Vanjani

Vishaka Vanjani

Internship Trainee

Followers of Vishaka Vanjani2000 followers
location of Vishaka VanjaniBengaluru, Karnataka, India

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  • Timeline

  • About me

    Retail Store Manager at NewME | Omni-channel expansion | Passionate about Driving Customer Satisfaction and Retention | Operations | Business Strategy

  • Education

    • St. Teresa's College, Ernakulam - 682 011

      2016 - 2019
      Bachelor of Commerce - BCom Taxation

      >Cumulative GPA: 8/10 >Head of events from the commerce department for intra-college fests. Organised 10+ pop-up events for small business owners.> Volunteer for STEP : initiative to reduce plastic bags

    • Stoa

      2023 - 2023
      General Management Programme

      >Acquired essential business knowledge from seasoned professionals in marketing, bizops, and product management, obtaining valuable perspectives.>Cultivated a robust business acumen by integrating theoretical learning with practical application through engaging case studies.> Mastered problem-solving abilities by tackling business case studies both independently and as part of collaborative teams.

  • Experience

    • Ibis Medical Equipment and Systems Pvt Ltd

      May 2018 - May 2019
      Internship Trainee

    • Mutterfly

      Sept 2019 - Aug 2021
      Operations Specialist

      >Single-handedly implemented warehousing solutions, including centralized quality control, packaging, and sourcing, from scratch.by Conducting primary research to identify areas for improvement in operational processes and implementing strategies accordingly.>Onboarded vendors to meet the spike in demand, leveraging the existing vendor base and reducing order cancellations by 50%.>Reached out to bloggers and influencers, closing deals for collaborations with Mutterfly to enhance brand awareness and exposure. Achieved a significant increase in daily orders from 3 to 10 and generated a 15% increase in revenue through effective operations management and strategic collaborations. Show less

    • Furlenco

      Sept 2021 - Apr 2022
      Operation Executive

      >Maximized volume and truck utilization by coordinating with cross-functional teams to ensure full utilization of every truck.>Resolved customer issues and tickets using the Zendesk tool, enhancing overall customer experience and increasing customer retention by 40%.

    • Soldrit

      Jun 2022 - Feb 2023
      Operations Manager

      >Successfully set up a new vertical for the business, leveraging past experience to drive growth and generate fixed revenue of 2L per month.>Onboarded vendors for order fulfillment by conducting primary and secondary research to ensure better quality and service for clients.Reduced company investment cost by 100% by implementing effective vendor onboarding processes.

    • Blissclub

      Feb 2023 - Aug 2024
      Assistant Retail Manager

      >Created an Excel dashboard to reduce reporting time by 50% by Researching MIS and DSR to streamline reporting processes and enable faster business decisions.>Drive store revenue through customer retention strategies, including calling existing customers and partnering with local gyms and studios which led to an Increase in month-on-month revenue by 30% and grew client base by 150%.>Collaborated with sales and logistic teams to ensure seamless availability of goods and improve weekly performance by 6L. Show less

    • NEWME

      Aug 2024 - now
      Retail Store Manager

  • Licenses & Certifications

  • Volunteer Experience

    • Teaching Associate

      Issued by Amaara Foundation
      Amaara FoundationAssociated with Vishaka Vanjani