Brian Andres Mecon Rodriguez

Experience

• 

  Parkeo

  Jul 2016 - Oct 2016

  International Internships

  International intern at SENA - AIESEC, in charge of supervising and maintaining the database of all Parkeo customers, continuous participation in the sales area and web design.

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  Destino Seguro SAS

  Oct 2017 - Apr 2018

  Sena Apprentice Internships

  Completion of Internships focused on information technology, managing and creating information systems for the Destino Seguro company for 6 months to graduate from SENA as a Technologist in Analysis and Development of Information Systems

• 

  AIESEC

  Jan 2018 - Oct 2020

  Content Leader

  Member of AIESEC Colombia and I have two specific roles:1- Vice President of Creative Content (Marketing) in the local AIESEC committee in Rosario.2- Content Specialist Leader for Global Volunteer at AIESEC Colombia

• 

  Clever Finance: Educacion Financiera

  Aug 2018 - Dec 2019

  Facilitator of educational cycles

  Facilitator of educational cycles in the different schools of Bogotá, through the development of practical workshops on the behavior of the market and the development of basic concepts for the management of financial intelligence in young people in early formation

• 

  Concentrix

  May 2019 - Feb 2023

  In charge of coordination, planitifcation and enablement of all new hires, highlyfocused on empathy and customer centricity.Continuous learning of new processes & toolsAction Plan creator for all different operations for continued process improvement.Delivery of technical & complex information to customers.

  • Trainer ||

    Oct 2020 - Feb 2023

  • Team Support Specialist

    Dec 2019 - Sept 2020

  • Inbound Customer Service Representative

    May 2019 - Dec 2019
• 

  Layher Andina - Colombia

  Mar 2023 - Aug 2023

  Business Advisor - Layher School

  Designing and delivering comprehensive training programs tailored to the specificneeds of Layher personnel and external customers, conducted workshops, seminars,and hands-on sessions, covering various aspects of Layher's products, safetyprotocols, installation techniques, and maintenance procedures.Served as a business advisor in customer service and sales, contributing to the team'ssuccess in delivering exceptional service and achieving sales targets.

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  AS·NET

  Aug 2023 - Oct 2023

  Junior Network and Security Analist
• 

  NGEEK SAS

  Oct 2023 - now

  Ingeniero de soporte